Customer Service Sales Representative
Resume:
Angelique I. Oliver
Dallas, Texas 75241
*****************@*******.***
Objective
I am interested in a position with a growing company
Relevant Experience
Commercial Recovery System, Dallas, TX 5/2009 - 5/2011
Sr. Financial Representative/ Auto Collections
Responsible for resolution of auto loan accounts 5 to 90+ days past due.
Accountable for making sound and business relevant decisions to protect the company's interests.
Responsible for maintaining daily averages in accordance with company
guidelines
Utilizing collection measures when deemed necessary in accordance with company guidelines and policies.
Providing a high quality of customer service
Silver-Leaf Resorts Inc., Dallas, TX 12/2006 - 5/2009
Financial Representative
Handled collections for timeshare properties
Resolved delinquent customer’s negligence by delegating payment solutions depending on personal income/financial.
Interview potential customers to assess their housing needs and qualifications, guide tours of property models and facilities, and turn prospects into tenants.
Assessed reasons for delinquency and sought to recover payments
Process loan application for new applicant for timeshare properties
Responsible for answering inbound, making outbound calls, and monitoring phone callas in call center environment.
Cornerstone Wealth Credit Company, Dallas, TX 11/2004 - 10/2005
Inbound Sales Representative
Filed memos, letters and typed all company correspondence
Business generalist with record of achievement in applying marketing, administrative and human resource skills to effectively manage projects and ongoing operations
Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
Education
Texas A&M University- Commerce
Cedar Valley College
Lancaster, TX
General Education, 2005
Lobais Murray Christian Academy
Dallas, TX
References Available Upon Request
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