Customer Service Sales

SALVATORE M. MONACO

**** ******* ****** *******, *** York 14206 716-***-****

OBJECTIVES

Communications Public Relations Student Affairs Customer Service

EDUCATION

State University of New York at Buffalo, Buffalo, New York

B.S. – Public Communications May 1998

Erie Community College, Williamsville, New York

A.A.S. – General Studies, Humanities, and Social Science May 1993

Related Courses: Writing for the Media, Television Production

EMPLOYMENT HISTORY

Beyond the Mainstream Productions 2007-Present

Director/Producer/Actor/Camera man/Sound tech/Writer/

Produce and direct independent projects for television, radio and film both locally and internationally

Home of the Future TV and Radio 2005 - present

Phone calls/production

Work in studio & upkeep equipment/ship & receive deliveries

Erie Community College, Wmsvl., New York 1990 – 1993, 1999 – 2007

Communications Specialist – Communications Center (April 2001 – 2007) Recruit new students.

Responsible for inbound and outbound calls and office walk-ins.

General office duties including typing, filing, and mailings.

Public Relations Liaison –Student Gov’t. Office 1990 – 1993, 1999 – 2004

Planned and implemented social, learning, and recreational activities for students.

Served as liaison between the Student Government and campus organizations.

Recruited new students, and represented ECC in High Schools and College Fairs.

Riverside Review, Buffalo, New York May 1999 – September 1999

Reporter/ Account Representative

Reporter for local stories and events.

Responsible for layout, design, and graphics of newspaper.

Solicited advertising sales for newspaper; coordinated customer service.

SALVATORE M. MONACO

EMPLOYMENT HISTORY, con’t

WNED, Channel 17, Buffalo, New York May 1999 – June 1999

Camera Man/ Floor Work

Operated cameras/ assisted in floor direction for Channel 17’s Great TV Auction.

Operated cameras for WNED’s 1999 Pledge Drive.

Assisted in floor direction for Channel 17’s Mark Russell Show.

U.S. Army Corps of Engineers, Buffalo, New York 1994 – 1998

Public Affairs Aide

Wrote stories on Army Corps of Engineers projects, employees and events, for the Buffalo District newsletter entitled The Charger.

Wrote press releases regarding Corps contracts and statements to the press.

Performed general office work, including answering/ directing telephone calls,

compiling clip books for distribution, and preparing bulk mailings.

On-Line Buffalo, Buffalo, New York 1997 – 1998

Contributing Writer

Wrote articles on local talent/ events and reviewed movies for internet-based magazine.

The Record Newspaper, Buffalo, New York 1994 Writer

Wrote articles on entertainment and community events for campus news publication.

ECC Northstar Newspaper, Williamsville, New York 1994

Writer

Wrote articles on entertainment and community events for campus news publication.

VOLUNTEER WORK/ INTERNSHIPS

WBNY, Buffalo State College, Buffalo, New York 1995 – 2006

Radio Show Host (Volunteer Position) Host

Write, and direct weekly one-hour talk and call-in radio show.

ThinkTwice Radio Show 2006 - Present

Radio Show Host (Volunteer Position)

Host, write, and direct monthly one-hour talk and call-in radio show.

Write, direct and perform Audio Plays

SALVATORE M. MONACO

EMPLOYMENT HISTORY, con’t

Public Access TV, Buffalo, New York 2006 - Present

Camera Work/ Lighting/ Sound/ Talent Coordinating/ Directing

Programs include:

ECC Today

Erie County Sheriffs Show

Greg Sterlace Show

HOTF TV 5 Minute series

Vortex of Enlightenment

Independent Filming, Buffalo, New York 2006 - Present

Sound Tech/ Camera/ Acting/ Directing/ Writing

8 Feature Films, 4 Shorts, Documentaries, Plays

WKBW News 7, Buffalo, New York 1997 – 1999

Production Assistant/ Intern – Production and Promotions Departments (150-hours) Assisted in set-up and operation of on-site events including First Night and Variety Club Telethon for Channel 7.

Assisted in scheduling, organizing, and hosting Christmas Party, including creating promotional videos to advertise event.

Answered/ directed telephone calls, wrote general correspondence, and prepared general mailings.

Shot 70 episodes of Off Beat Cinema. Reviewed movies and interviewed guests.

AWARDS AND RECOGNITION

Outstanding Dedication to Black History Month Events, March 2001, 2002, 2003 Outstanding Leadership Ability, May 1992, April 2001 Outstanding Service to the Student Government Association, April 2001, 2002, 2003 Outstanding Dedication to the Student Populace, April 2001 Outstanding Student Achievement, May 2001 Presidential Award of Excellence, May 2001

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