Rachel L. Davis, ABD
**** ********* **, *********. ** 760-***-**** – ********@***.***
Executive Summary
For the past five yours my accomplishments have exceeded expectations in industries spanning from Corporate and Financial Business. As I continued my educational endeavors, now a Scholar Practitioner in the fields of Management, Project Management, Organizational Leadership, Strategic Planning & Implementation, and E-Business in industries spanning from Financial Corporations including Information Technology. My Higher Education and professional experience has equipped me with the ability to plan, organize, lead, and control a project utilizing risk management. My analytical skills include the competence and knowledge of Business Process Management leveraging competencies and streamlining processes to achieve Operational Excellence. As a Doctoral Candidate, I have had the honors of creating and implementing my own plan which incorporated detailed information of expectations. The Business Proposal included every aspect of the departmental Risks, along with monitoring and controlling all categories, documented policies and procedures using flow charting and Microsoft Project; disclosing accurate forecasting throughout the project. Knowledge, skill, tools and techniques were applied to project activities in order to meet the project requirements on time, within budget, according to specifications or requirements.
Education
Walden University- Ph.D. Philosophy of Management, Concentration in Information Technology
June-2010-June-2013
University of Phoenix – Masters in Business Administration, (MBA) – Feb - 2010
Accelerated Project Management, UNC Charlotte - Certificate received Oct - 2009
University of Phoenix–Bachelor of Science in Business Management, (BSBM) Oct - 2007
Core Competencies
Quantitative Reasoning for Business Managing Projects in a Complex Environment
Applied Business Research Strategic Planning and Implementation
Operations Management Risk Analysis, Mitigation, Management
Human Recourses Management Organizational Leadership
Lee&Pratt Associates Aug 2011-Current
Project Consultant/Risk Manager
Responsible for Market Analysis to measure and report Corporate trends
Research coordinator for BPM
Accountable for preparing and analyzing trend reports weekly, monthly, as required
Ensures compliance with company’s Quality System policies and procedures
Implemented Corporate standards (LGRC) Legal Government Risk Management Compliance
Create and maintained marketing deliverables using power point, graphs, charts and Photoshop
Microsoft AppleOne Feb 2011-June 2011
Operations Specialist
Manage business relationships providing comprehensive intelligence which lead to better decision making by stakeholders
Run weekly reports in excel, generate pivot table, analyze date
Collaborating with the Global Enterprise Services Operations Team to ensure integrated worldwide processes
Exceptional operational analysis and cross group collaboration skills.
Utilized SharePoint and Visio as a tool for transferring data, graphs and charts.
Managing the contracts to cash function from beginning to end to ensure efficient processing
Knowledge of software applications and architectures
Creative Contracting Solutions, Charlotte, NC Jan 2010-December 2010
Project Coordinator/Change Management
Collect and analyze large amounts of data in excel to determine business drivers
Utilizing Excel Pivot Tables to sort through data
Monitor contracting projects to implement compliance guidelines
Enforce Risk Management techniques to monitor and control
Assist with all Budget, Payroll, and Vender Management
Responsible for coordinating Corporate Daily schedules utilizing Excel and MS Project
Develop and revise project materials and maintain project documentation
RemX Specialty Staffing, Charlotte, NC May 2008–Dec 2008
Project Coordinator
Coordinate the work plan of Regional Director with 8 direct reports and 16 sub- reports.
Work on projects that vary in complexities while maintaining strong team relationships
Create marketing deliverables using power point, graphs, charts and Photoshop
Update data on a weekly basis to support several project initiatives
Balance competing activities, yet delivering on projects’ requirements within schedule and budget
Act 1. Recruiting, Charlotte, NC Jan 2008-Apr 2008
Project Coordinator
Assisted Director of Sales to develop plans to support 30 direct reports
Addressed clients’ needs, developed proposed solutions for delivering change initiatives
Managed monthly plans for travel and meeting activities
Effectively managed and maintained data integrity
Created and implemented project documentation that included meeting minutes, project status reports, and resource utilization
RBC Centura, Charlotte, NC Oct 2006-Aug 2007
Branch Manager & Business Banker/Project Management Officer
Managed the methodology standards and overall risk opportunities, while optimizing the use of shared organizational resources across all projects.
Managed staff of 4 tellers and 1 personal banker
Provided guidance on how project scope will be defined, documented, managed, and controlled
Utilized application of knowledge, skills, tools and techniques to project activities in order to meet project requirements
Responsible for the total performance of Branch operations along with capturing the growth and retention opportunities within existing customers
Coached and managed employees for performance development
Wachovia, Charlotte, NC Jan 1996-Aug 2006
Financial /Change Management
Change Management solutions and Methodologies implemented through merger acquisition
Responsible for budget and controlling costs for project compliance.
Maintained 1M Consumer Loans, 700k in Business Loans
Selected by senior management to mentor three financial centers through First Union Merger
Proficient in data analysis, linear charts, Gantt charts and graphs
Consistently maintained pipeline of $1mm-$2mm in Retail and business loan pipeline
Financial Center Manager/Travel Team Project Management Officer
Project Manager of 24 employees to successfully staff and train loan officers
Implement updates to documents providing greater precision with schedule, costs, and
resource requirements to meet the defined project scope while retaining established sales
Employee Financial Service FS 2 – Change Management/Sales
Managed documentation on how project scope will be defined, documented, managed, and controlled for new hire tellers
Trained and developed new hire orientation training courses for First Place employees and new hires
Apply innovative sales methods of assisting new and existing employees to make financial decisions
HR Service Delivery
Interviewing and Staffing,
Payroll and Benefits
Displayed ability to analyze data, establish facts and draw valid conclusions
Educated in reviewing and interpreting W-2’s and 1099’s
Knowledge of Taxes-State, Federal, and Local
First Union Call Center-Loan Officer/Mortgage
Supervised and Trained employees with the CoreStates Merger
Worked with the team of Project Managers to successfully complete merger acquisition
Assisted loan clients through Consumer Credit Internet Site
Computer Skills
Experienced with Microsoft Office 2007, Microsoft Project, Oracle, Advance Excel,
Power Point, Access, Microsoft Excel, Lotus Notes, Power Point, People Soft, Flex Manager,
Profiler, Staff Manager, SharePoint