soft skills trainer

Jyoti Jain

Mobile No. : 995-***-****

Email: ***********@*****.***

CAREER OBJECTIVE :

Seeking a challenging position in the area of Training and Development with a dynamic growth-oriented organization for growth and advancement.

PROFESSIONAL QUALIFICATION:

PGDBM with specialization in Human Resources and Information Technology from Institute of Management Technology ( IMT), Ghaziabad in March 2008.

ACADEMIC QUALIFICATION:

B.Com (Pass) from Delhi University in 2002.

CAREER HIGHLIGHTS :

Duration: June 10 onwards

Company: Total Personality Care (TPC)

Designation: Working as Soft skills Trainer with TPC Consultants which is into corporate/ Professional institutional Training, Train the Trainer, HR Outsourcing, Campus Recruitment Training and have clients across the nation.

Key Responsibilities:

• Conducting soft skills training viz-a-viz effective communication, presentation tools & techniques, body language, behavioral skills, team building activities, group discussion, interviews etiquette & manners etc. for engineering, management students.

• Conducting TNI (Training Need Identification) & TNA (training Need Assessment) for our trainees..

• Plan & facilitate the induction training to incumbents.

• Planning & conducting OJT (On the Job) training in recruitment for MBA freshers & executives involved in HR functions.

• Preparing training calendars for our client institutions.

• Coordinating with the head- Training & Placement and the directors of different institutions for the best quality training to their students.

• Preparing project reports after the training.

• Preparing training content on recruitment, retention, team building, behavioral skills etc & implementing the same in our training sessions with engineering / management students & other executives/ Sr. executives in HR profile.

• Conducting Faculty Development Programs (FDPS) on presentation skills, team building activities, effective communication, personality impact training sessions etc.

Duration: Oct 05 – Dec 07

Company: Barcode India Ltd., New Delhi

Bar Code India Limited is a leading System Integration service provider in the field of Automated Identification and Data Collection (AIDC) applications for over a decade now. They provide solutions in Bar coding, RFID, Mobile computing and Wireless data communication systems to various sectors like Manufacturing, Logistics, Retail, Aviation, Service and Defense.

Designation : HR Executive

Key Responsibilities:

• Assisting to Head –HR in developing Training program and recruitment & selection process program.

• Preparing various departmental MIS.

• Conducts interviews up to Senior Executive levels

• Conducting orientation program for new employees.

• Prepares Letter of Offer to selected candidates and Letter of Rejection to unsuccessful candidates

• Evaluates the effectiveness of the respective training programs by obtaining feedback from employees.

• Work with colleagues to ensure effective performance within the HR training Section.

• Attends to employees’ grievances and complaints; provides guidance if necessary.

• Promote a positive, open, friendly and professional working environment with associates.

• Maintaining Employee confidential Files.

• Conducts exit interview.

Duration: Aug 2002-Sep 2005

Company: HBL Global Pvt. Ltd., New Delhi

About Company: It is a sister concern of HDFC bank Ltd. "HBL Global Pvt. Ltd." Is a leading Direct Sales organization for distribution of financial products and services, with a network of branches across the country.

Designation: Loan Department In charge

Key Responsibilities:

• Customers Queries Handling.

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.

• Visiting potential customers with manger to prospect for new business.

• Updating customers for new financial rates and services.

• Recording sales and order information and sending copies to the head office.

• Representing the organization at trade exhibitions, events and demonstrations.

• Negotiating variations in price, delivery and specifications with managers.

• Reviewing own sales performance.

• Aiming to meet or exceed targets.

• Gaining a clear understanding of customers' requirements.

• Making accurate, rapid cost calculations, and providing customers with quotations.

• Getting regular feedbacks from customers.

IT Skills :

Operating System MS Windows (98,2000,XP).

MS Office (Word, Excel, Power Point etc.) and Internet explorer.

PERSONAL DETAILS:

D.O.B : 25th Jan 1982

Gender : Female

Marital Status : Married

Permanent Address: R-1/29, Raj Nagar, Ghaziabad-201001.

Contact this candidate