Manager Customer Service
Resume:
Beth A. Richter
Lake Leelanau, MI 49653
*********@*******.***
Professional Experience
Northwestern Mutual Fund Company, Traverse City, MI
Financial Advisor
August 2011 – Current
• Investment and Insurance Sales.
• Currently working on acquiring Health License.
• Developing Marketing Strategies.
Huntington National Bank, Leland & Northport, MI
General Manager, Vice President
August 2000 - May 2011
• Concurrently managed 45 million and 25 million offices.
• Successfully built the Leland Office to become a top performer.
• Hired, managed, mentor and coached a team of eight. Several went on to higher level positions - one a branch manager and another SBA specialist.
• Received top honors for providing exceptional customer service in 2009 & 2010.
• Received Summit Award for overall sales production in 2003.
• Received Leadership Circle for investment sales in 2007 and exceeded
investment goals from 2005 - 2011.
• Exceeded Mortgage Goals year after year.
• Series 6 & 63 and Life Licenses.
Empire National Bank, Traverse City, MI
November 1990 - August 2000
• I began as a reserve teller and was promoted to Personal Banker, Head Teller, and Assistant Manager.
Beth Richter
Page 2.
Education
Aquinas College, Grand Rapids, MI
Graduated in 1990
BS in Business Administration
Minor in Communications
Skills
Proficient with Word, Excel and QuickBooks.
Proven Leadership and Teamwork skills.
Excellent Verbal and Written Communications Skills.
Community Volunteer Activities
Leland Michigan Chamber of Commerce
2001 - Present
Executive Board Member - Treasurer
Leland Wine Festival Committee Member
Leland Educational Foundation
2007 - Present
Executive Board Member - Treasurer
Arts & Inspiration Auction Committee Member
Finance Chair
Junior Achievement
1998 - Present
Volunteer
Leland Public School
Spring 2011
Assistant Softball Coach
Beth Richter
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Interests
Family, faith, gardening, reading, community involvement and supporting my family in their many interests.
References
Erik Zehender
Fountain Point Resort, Owner
900 S. Lake Leelanau Dr.
Lake Leelanau, MI
Summer Myer
Northwestern Bank, Manager
Leland, MI
Richard Lahmann
Reflections Gallery, Owner
Leland MI Chamber of Commerce, President
Leland, MI
Jason Stowe
Leland Public School
Superintendent
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