Monica Byron

*** ****** *****

Virginia Beach VA 23462

757-***-****

x3eb7g@r.postjobfree.com

WORK OBJECTIVE

To serve as a Quality Leader using my 13 years of experience, Knowledge and skills to assist in developing, establishing and achieving company objectives and goals.

EDUCATIONAL BACKGROUND

Northwestern High School

Flint MI 48505

Major: General studies/ Accounting

GPA: 3.98

Mott Community College

Flint MI 48503

Major: Engineering

Minor: CAD

WORK HISTORY OVERVIEW

A career spanning 13 years (10+ in the automotive industry, 3 years in the textile/ retail industry) in various faucets of Quality including QMS, Quality Assessment, Supplier Development/ Assessment, Customer/ Project Management and Quality Compliance.

PROFESSIONAL EXPERIENCE

07/05-Present

Quality Compliance Supervisor/ Mgr.

J America Retail Division, E Lansing MI

•Responsible for directing quality compliance regulations while maintaining 25+ contractors/ suppliers nationwide and overseas.

•Responsible for organizing schedule/ expense reports.

•Responsible for all aspects of Sales and Purchasing.

•Responsible for Contract Negotiation and Management.

•Responsible for developing quality compliance/ auditing procedures within the company in order to implement them among the contractors/ suppliers.

•Responsible for creating controlled documents of auditing/ compliance procedures for use with contractors/ suppliers.

•Responsible for 98% travel within the states and abroad to verify all levels of quality compliance are being met per each vendor's request.

•Responsible for creating processes for establishing compliance in Federal/ trade regulations.

•Responsible for maintaining adherence to vendor compliance requirements. .

•Responsible for implementing/ directing streamlined flow processes within production/ printing and distribution of each contractor/ supplier thus reducing “bottlenecks” creating a smooth and efficient flow.

•Responsible for organizing conference/ web communications with overseas suppliers to ensure adherence to regulations.

•Responsible for Project Planning and Management.

•Responsible for developing and implementing a unique online order placement process resulting in an increase to 97% in on-time delivery.

•Responsible for developing and implementing Business Process Improvement.

•Responsible for Supplier Performance Improvement resulting in a reduction of chargeback’s from $362,000 to the company goal of 1%.

06/04-05/05

Quality Field Location Supervisor

Product Action International Inc., Warren MI

•Responsible for staff of 59 inspectors overseeing in house/ vendor CS-1 containment sorts.

•Responsible for writing work instructions giving step by step details of sort (control plans).

•Responsible for organizing the process flow.

•Responsible for documentation of SPC Specs obtained and charting.

•Responsible for organizing Corrective Actions with customers, suppliers and vendors.

•Responsible for Project Management.

•Responsible for training inspectors in gage usage, documentation and processes involved in final/ in process audits.

•Reason for leaving: Location closed down.

05/03-04/04

Quality Supervisor

U.M.I., Sterling Heights MI

•Responsible for first/last piece inspection.

•Responsible for operation of CMM and profilometer equipment ensuring customer specifications are being met on CNC machined products.

•Responsible for training operators/ production supervisors on gage usage, traceability, documentation and quality procedures.

•Responsible for receiving inspections, hardness testing and final audits.

•Responsible for gage calibration.

•Reason for leaving: Plant went to one shift.

05/02-11/02

Quality Technician

Metal forming Technologies Inc., Flint MI

•Responsible for first/ last piece inspection.

•Responsible for floor, final and dock inspections/ audits.

•Assisted in training operators in proper gage usage and SPC charting for traceability purposes thus reducing scrap.

•Responsible for using variety of tools including but not limited to: Micrometers, calipers. CMM (both Mitutoyo and Brown and Sharp), optical comparator.

•Assisted Engineers in ensuring customer specifications were being utilized.

•Reason for leaving: Plant went to one shift.

02/01-01/02

Quality Supervisor/ Engineer

Key plastics Inc., Howell MI

•Responsible for staff of six for CS-1 inspections making sure all customer specifications and on-time deliveries were being met.

•Responsible for creating log books per control plans and training operators/ supervisors in how to utilize them and understand importance of their use.

•Assisted in handling of customer rejections via field visits or in-house assistance to ensure satisfaction.

•Responsible for in-process/ final inspections.

•Trained CS-1 staff on dock audits.

•Reason for leaving: Temporary assignment.

ISO/TS16949/ISO14001 EXPERIENCE:

Quality Management Process

Regulatory Research Process

Product Design Process

Purchasing Process

Production Process

Customer Needs Assessment

Customer Communications Process

Internal Communication Process

Document Control Process

Record Keeping Process

Planning Process

Training Process

Internal Audit Process

Management Review Process

Monitoring and Measuring Process

Control Plans

Continual Improvement Process

PPAP Development/ Assessment

FMEA

NAFTA

Flow Charts

Advanced Product Quality Planning

Nonconformance Management Process

IMDS

Packaging Design Process

ROHS

Supplier Assessment and Development

COMPUTER SKILLS

Microsoft Word

Excel

Access

Powerpoint

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