Customer Service Human Resources

Samantha Rich 309-***-****

* ****** ** ***********, ** 62711 *********@*****.***

Professional Profile

From previous/current positions I have efficient phone, computer and customer service skills. I am always willing to learn new trades to help work towards my career

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• People Soft

• Siebel

Professional Experience

State Farm Insurance, Bloomington, IL

02-16-1998-Present

Human Resource Services Center

System Support Specialist

The System Support Specialists (SSS) provide support to Corporate, Operation Centers, HRSC Solution Center, Human Resources, Employees, and FSS-ECS (Payroll)

Achievements:

• Due to promotions, a job change to my current position

• On-Line Classes through work, list available upon request

Responsibilities:

Updating/monitoring employee’s Employment Absence System for all absences. Personal Time, Paid Vacation, Leave of absence, ect

• Key corrections to entries that were made by zone secretaries

• Annual Enrollment of Benefits for company

• Open/Distribute Department Mail

• Open/Set up Medical Reimbursement Claims

• File Room

• Process Termination memos and Retirement memos

Anderson Financial, Bloomington, IL

04-199*-**-****

Customer Service Rep

Responsibilities:

• Answering Incoming Calls

• Background checks for fraud

• Setting up phone service

Babysitting, Wapella, IL

06-198*-**-****

Babysitter

Responsibilities:

• Caring for children throughout the school year and summer

Education

Clinton Community High School, Clinton, IL Diploma 06-1994

References

References are available upon request.

Contact this candidate