Management Engineer
Resume:
William A. Malone
Cape Coral, FL 33993
****.******@*****.***
________________________________________
SUMMARY
Over eighteen years of experience as a senior-level information technology executive specializing in infrastructure management, cyber-security initiatives, acquisitions, team-building, operational/strategic/project management, systems design, ERP and E-Mail platform management, technical training and building first-class service organizations at small to mid-sized companies. Executive management skills include proven budget, asset, and strategic management of an IT organization.
PROFESSIONAL EXPERIENCE
Kratos Defense and Security Solutions – San Diego (corp. hdqtrs.) June 2008 – November 2011
Chief Information Officer
Managed eleven direct-reports and a global workforce of forty employees. Kratos grew from a 300 mln dollar company to one billion in revenues with roughly 4,200 employees in over fifty offices via an aggressive acquisition strategy. This in turn led to significant IT integration activities at a non-stop pace.
• Developed a single help desk framework to provide a common help desk experience across the company.
• Designed and implemented a cyber-security program including vulnerability assessment/management, an Intrusion Prevention System (IPS) and engagement of ethical hackers.
• Performed due diligence at eight companies in a 42 month time period. Responsible for the efficient and prompt integration of all IT resources, including infrastructure, reporting, application platforms, information compliance and help desk, ensuring the safety and security of information accessibility.
• Managed web-developers and Cognos report-writers as well as information compliance. Led various software initiatives in the company, including document and content management, Cognos report-ticket workflow, intranet deployment, and ERP upgrades. Developed, implemented, and maintained corporate Intranet. Expertise on the MS Sharepoint platform.
• As head of corporate facilities, managed the move to a new 35,000 SF corporate headquarters. Ensured a seamless transition by melding strategic initiatives in facilities and IT to produce an outcome with virtually zero downtime. Lease and contract negotiations. Project-managed space build-out in new facility – came in on-time and on-budget.
• For the past three consecutive years, no IT deficiencies were found by external auditors.
SYS Technologies – San Diego September 2004 – May 2008
Vice President, IT
SYS was a rapid-growth environment via acquisition. Challenges included maintaining the appropriate audit and compliance posture in a small-company atmosphere. Managed a national workforce. Was acquired by Kratos – I replaced the incumbent CIO.
• Provided strategic management for a growing government defense contractor specializing in technology and engineering expertise for the United States military. SYS employed 600 employees in nine offices throughout the country.
• Senior leader in designing and implementing a company infrastructure capable of supporting scale and rapid growth. SYS had acquired eight companies in 24 months and grown from 10 mln in revenues to over 80 mln.
• Utilized industry best-practices to ensure Sarbanes-Oxley compliance. Developed and implemented standards within the company to ensure process compliance. Author of Sarbanes-Oxley control documents and narratives.
• Implemented strategy to support 200 full-time mobile/remote users via VPN and Smartphones.
• Provided problem resolution for key financial applications. Senior leader in planning for adoption of new enterprise resource planning (ERP) platform via defining requirements and documenting internal processes.
Widcomm, Inc. – San Diego May 2001 – August 2004
Director, IT
Managed a global workforce for a software development company. Acquired by Broadcom – I was retained by Broadcom to see the acquisition through to the end. High level of knowledge in supporting engineering and software development environments.
• Demonstrated expertise in managing multi-national IT organization with reduced capital budget.
• Designed, implemented, and project managed complex E-mail upgrade in a multi-site, multi-server organization. Node-clustering expertise.
• Extensive emphasis placed on recreating “production” environment in a “test” environment – change management for software development via IBM’s Rational software platform.
• Implemented multi-layered environment to address SPAM and E-mail viruses. Multiple systems tied together to provide “at-a-glance” monitoring and reporting.
• Implemented multi-site Active Directory network utilizing internal DNS and Exchange services. Designed topology to support inter-site replication over low-bandwidth and Internet LAN-to-LAN VPNs – cost-effective implementation of VPNs for branch office connectivity.
• Directly responsible for reducing IT operating budget by fifty percent.
• Implemented secure 802.11 Wireless network including setup of demilitarized zone.
Adesso HTS – San Jose, CA February 2000 – May 2001
Director, IT Infrastructure
Recruited by Adesso to build a state-of-the-art application infrastructure. Adesso provided an Oracle-based software application (payment engine) to healthcare companies. Pure-play software development company funded by Sequoia Capital.
• Managed LAN/WAN services staff, budget and strategic architecture.
• Managed multi-site network consisting of NT servers, Oracle Database servers, MS Exchange, MS SQL, MS IIS, Cognos, Mitel PBX and Octel Voicemail, Scout ACD system, and Cisco switches and routers.
• Developed strategy to migrate Adesso’s multi-site, multi-domain NT 4.0 environment to W2K using domain consolidation and streamlined organizational unit design.
• Designed and managed corporate data center.
• Designed and implemented site-to-site and remote client VPNs using Cisco hardware and software.
• Implemented corporate hardware standards for servers (Compaq Proliant), PCs (HP Vectra), and network devices (Cisco).
• Designed corporate software model that established common applications for each department.
• Project-managed relocation of corporate office that included moving voice and data circuits, DID numbers, phone system, servers, PCs, and network equipment.
Sigma Internet, Inc. – Diamond Bar, CA February 1999 – February 2000
Director, Network Integration
Managed a team of engineers specializing in Citrix implementations in the greater Los Angeles area. Partnered with VP of Service for business development. Functioned as sales engineer for large corporate accounts such as Cisco, Countrywide Homes, Shea Properties, and Sysco Foods.
• Developed a standard set of hardware, software and service solutions for corporate customers that focused on Citrix Metaframe server-based computing, large-scale Cisco router implementations, WAN connectivity and Compaq server deployments (Sigma is a value-added computer reseller).
• Increased service revenue by training sales force to sell service solutions and support contracts.
• Developed analysis tool to measure service revenue and engineer utilization. Tracked departmental efficiency monthly. Instituted incentive plan for engineers to increase departmental efficiency.
• Managed vendor relations to ensure engineers had certifications that aligned with company's business goals and managed certification process for engineers and helped establish service partnerships with numerous vendors including Microsoft, Novell, Citrix, Cisco, and Intel.
FPA Medical Management – San Diego, Miami December 1995 – June 1998
Corporate Director of Enterprise Networking
Responsible for the management of the 7,000 user, 300 router, 500 server NT, Novell, Unix, and Citrix Winframe local and wide area network utilizing TCP/IP, IPX, and DEC LAT – company size over 1 bln dollars.
• Designed or redesigned and implemented all networks from company acquisitions. Integrated over 300 buildings and LAN/WANs onto corporate network.
• Grew corporate network from 100 users to 7000 in two and one-half years.
• Designed and managed five corporate data centers.
• Authored, developed, and tested national Disaster Recovery plan.
• Authored and implemented national tape backup system policies on all computer platforms including Windows NT, Novell, and HP UX.
• Designed, implemented, managed, and supported of 330 router frame-relay network.
• Developed policies and instituted virus protection on every desktop and server in the company.
• Built scalable, robust networks capable of supporting voice and time-sensitive services such as Voice over IP, Video conferencing, computer telephony, and PBX (Nortel) networking.
• Directed national server and desktop software upgrades including Windows 95, Lotus Notes, NT, Novell to NT migrations, Arcserve tape backup, and Cisco IOS.
EDUCATION AND TRAINING
• LAN Technician Program, Grossmont College, 31 units in one semester, graduated 1st in class, 1991
• Somerset County College, NJ – various Business courses, 1978 and ‘79.
• Sarbanes-Oxley Preparedness Seminar, February 2005.
• Citrix Metaframe 1.8 self-study (CCA), October 1999.
• Cisco CCIE program self-study, Cisco Network Design, Cisco Advanced Router Configuration, Cisco Basic Router Configuration, San Diego, 1998.
• Windows 2000 Server and Migration Strategies, Windows NT 4.0 MCSE self-study course, Windows NT 4.0 System Administration, Windows NT Advanced Server 3.1 Administration San Diego, 1997.
• Cheyenne ArcServe 6.X Enterprise Backup Solutions, Irvine, 1996.
• Novell 4.1 Administration, Novell 3.12 TCP/IP, Novell 3.12 Networking Fundamentals, Novell 3.12 Advanced System Administration, Novell 3.12 System Administration, Novell 3.12 Microcomputer concepts, San Diego, 1993.
• Various Cyber-Security programs.
• Communicating with Confidence, Touchstone Communications, one on one session, San Diego, 1998.
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