IT Project Manager

Resume

for

DIANE GONCALVES

PERSONAL DATA

***** ******* ******

Brighton, Colorado 80603

Telephone: 303-***-****

Email: **********@*****.***

LinkedIn: http://www.linkedin.com/pub/diane-goncalves/1b/a02/49

SUMMARY

• Exceptional experience of professional and proven team building experience leading and managing projects focused on IT systems and network security from engagement to production

• Well-experienced in managing the day to day functions of the project, defining standards and processes

• Excellent experience in leading large scale project implementations by delivering within time and budget

• Experience in leading and motivating technical professionals in order to achieve high levels of performance

• Strong working knowledge in business matters, finance, planning, forecasting and personnel in order to manage team staff and business needs

• Engaged as a professional who guides others and drives negotiation and analysis of changes within the project

• Negotiates effectively with team members to define the teams goals work content and schedules

• Establishes and maintains clear mechanisms to communicate project status and change with the project team and management

PROFESSIONAL EXPERIENCE

November 2005 to Present

IBM, Boulder, CO.

Project Manager – Information Technology:

• Leading project teams in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract.

• Responsibility for managing scope, cost, budget, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, project change, diagnosing project problems and providing proactive project risk management.

• Organizing and leading meetings with cross functional teams and vendors to drive the design, development and deployment of various projects.

• Managed the implementation of corporate policies, programs, and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure or destruction.

• Manages network devices, intrusion detection mechanisms, firewall logs, and other relevant reports to avoid computer hacking and any other unauthorized and suspicious activity.

• Manages and coordinates compliance for required industry audits by helping to identify issues, anticipate and solve problems to ensure all projects employ processes needed to meet validation and compliance requirements.

• Manage the day-to-day interactions with customer management.

• Recommended information assurance/security solutions to support customer requirements.

• Coordinate analysis, design, and development of security features for system architectures

• Analyzing and defining security requirements for computer systems which may include mainframes, servers, workstations, and personal computers.

• Integrating and implementing computer system security solutions.

• Leading or participating in risk management and vulnerability assessments.

• Managed up to seven sub-projects concurrently, totaling $150-$900 million.

• Direct deployment of IT security services for key commercial outsourcing accounts, spanning domestic and global project teams of 10 to 20 in a matrixed environment.

• Coordinated hardware/software procurement, infrastructure build and rollout of security tools and software at client’s site.

• Implements security services on internal and external Intrusion Prevention Systems, Virtual Private Networks and Firewalls.

• Manages people for programs or projects involving department or cross functional teams focused on the delivery of projects and/or programs into a finished state.

• Plans and directs schedules as well as project budgets.

• Monitors the program/project from initiation through delivery, interfacing with customers or department personnel.

• Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.

• Assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives.

• Directs the activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project.

• Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in the project designs.

• Leads a team in the initiating, planning, controlling, executing and closing tasks of a project to produce the solution deliverable.

• Formulates partnerships between customer, suppliers and staff to address business windows of opportunity.

• Interacts with subordinate supervisors, customers, functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.

• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

• Follows processes and operational policies in selection methods and techniques for obtaining solutions.

• Acts as advisor to subordinates to meet schedules and/or resolve technical problems.

• Develops and administers schedules and performance requirements.

• Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

• Normally manages the activities of professional individual contributors and/or subordinate supervisors.

• Works with team members to articulate, compare and implement solutions and alternative approaches based upon project management principles

• Effectively communicates resource needs and project issues with management to negotiate appropriate project resources.

• Acts as the primary point of contact from contractual award through steady state.

November 1997 to November 2005

IBM, Boulder, CO.

Oracle Database Administrator:

• Installed Oracle software and patched the same when needed.

• Installed and configured Oracle’s RMAN database backup utility to work with Tivoli.

• Migrated Oracle databases (Oracle 8i databases to 9i).

• Monitored daily database backups and numerous reporting shell scripts.

• Travelled onsite to Guadalajara, Mexico to transition the Oracle database support from Mexico to the United States.

SKILLS/EXPERIENCE

Tools

MS Office Suite

MS Office Project

Microsoft Visio

Microsoft SharePoint

Powerpoint

IPC (incident, problem, change - ManageNow, Maximo, Remedy)

Lean

SOW

PMBOK

Service Catalog

Security Compliance

Regulatory compliance

Sarbanes Oxley compliance

PCI compliance

HIPAA compliance

Corporate security

Incident response

Vulnerability testing

Hardware

Operating system hardening

Citrix

Mainframe

Teradata DBC/1012, NCR3600, NCR5100

Operating Systems

UNIX (HP, SUN/SOLARIS, AIX)

Linux

Windows/Intel/Wintel

Microsoft Windows NT

Active Directory

AS400

Database

Oracle

SQL

EDUCATION AND TRAINING

B.S. / 1992 - 1994 Barry University – Miami Shores, FL.

Information Systems

1990 - 1991 Nova University - Orlando, FL.

Professional Management

1984-1988 University of Cincinnati – Cincinnati, OH.

Information Systems

A.S. / 1979 - 1982 University of Cincinnati – Cincinnati, OH.

Information Systems

CERTIFICATION

• PMP (In progress)

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