Restoration Construction Project Manager

**** ******* ***** ***.

Merced, CA *****

Phone 209-***-****

Samuel K. Sanderson

Objective

To obtain a position that will allow me to work with a company that will utilize my sales, management, customer service and organizational skills.

Education

[ 08/94-06/97 ] American Home School Correspondence Chicago, Ill

Degree: High School Diploma

Some College ( Hartnell College and Merced College)

Work experience

[01/06-09/07] Summerton Homes, LLC Merced, CA Warranty Service Administrator/Sales & Escrow Administrator/Safety Compliance Officer

Refer to job duties at Heritage Homes for Warranty Administrator. Sales and Escrow Administrator duties as follows: Conduct weekly sales and mortgage meetings to discuss innovation and market capitalization. Interview and hire new sales agents. Train and manage sales agents on company procedures. Negotiate incoming offers with company president. Prepare, verify and process escrow paperwork. Work closely with marketing and advertising departments. Maintain weekly sales and marketing reports. Conduct monthly safety walks.

[02/05-01/06] Heritage Homes, LLC Merced, CA Warranty Service Administrator

Worked to maintain a superior level of customer satisfaction for the company. Management of trade partner’s performance through consistent accountability of their contract. Reviewed and updated warranty manuals. Training new employees on the fundamentals of warranty service. Communicated with the most difficult customers; with the goal of leaving them satisfied and with a positive view of the company. Educate and update the sales and construction staff on warranty procedures.

[10/02-02/05] Gannett Corp. Salinas, CA Advertising Sales Account Executive

Daily working with and maintaining my customers advertising obligations through proper needs assessment. Developing new cliental through presentations of marketing opportunities that fits the customers business prognosis. Initiating new product and sales development with sales team. Designing and building ads working closely with pre-press and ad services departments. Retaining customers through excellent customer service and exceeding customer’s expectations.

[09/00-10/02] Household Credit Services Salinas, CA Inside Sales Representative

Seven week sales training, product sales & balance transfer sales, customer service, retention, assisting testing projects.

[12/99-09/00] Census 2000 Salinas, CA East District Manager

Two week management training, trained employees in collecting census data and providing superior customer service, managed twenty-two employees for six month census retrieval.

[06/97-07/99] Lucky Grocery Store Salinas, CA Courtesy Clerk

Customer service, weekly price changes due to upcoming sales ad, maintained grocery store cleanliness, re-stocked store merchandise.

Software

Licenses

Microsoft, excel, word, power point, internet, (HOMES)-Sales module, (Gynesis)-office system, (Newstar)-office system

California Real Estate License

California Public Notary License

Contact this candidate