Kimberly Marsh

***** **** ******* ***. #**

New Orleans, LA 70129

x2hwwk@r.postjobfree.com

504-***-****

Objective: To successfully incorporate my creative attributes with

a company affluent in progressive business development.

Employment History

Mr. Tree

1238 Kirkman Rd. 407-***-**** 10/04-12/10

Position: Executive Assistant Supervisor: Steve John

Responsibilities:

Maintained financial database for expense receipts

Processed payroll for (6) employees

Contact between the City of Winter Park for client accounting

Created lead database to coincide with direct mailing

Created invoices and proposals

J & M Marketing

11455 International Dr. 321-***-**** 1/02-9/04

Position: Owner Services Representative Supervisor: Jim Flynt

Responsibilities:

- Fielded incoming customer service calls

Banked, deposited, split owner weeks for future usage

Maintained reservation database for Orlando owners

Produced confirmation materials for timeshare clients

Charged, credited, saved credit card transactions

Hilton Grand Vacations

6355 Metrowest Blvd. 407-***-**** 1/00-1/02

Position: Customer Service Representative Supervisor: Bob Thagard

Responsibilities:

Processed all reservation requests

Mailed confirmation/welcome letters

Sold additional nights, upgrades, attraction tickets

Confirmed all welcome tours

Produced weekly reports for cancellations

Sunterra Resorts

6808 Lake Ellenor Dr. 407-***-**** 9/95-12/99

Position: Operations Manager Supervisor: Christian Hayes

Responsibilities:

Trained (15) administrative personnel for the Telemarketing

Department

Maintained quality assurance goals

Direct liaison for (23) home resorts

Created daily, weekly, monthly, yearly sales and marketing

reports

Responsible for billing, reservations, car rentals, flights,

confirmations, and

customer service

Skills

Win 98\00\XP\Vista Inteletrac

Foxpro Systex

MSWord Quicken

MSExcel Timeshareware

WinStar Internet

Word Perfect

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