Manager Project

SOPHIA LAWSON

**** ******* ****, ***********, ******** 22151

Phone: 703-***-**** / Email: *********@*****.***

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SKILLS

Typing 100 wpm, Fast Notes 90 wpm, Outlook, Word, PowerPoint, Excel, Access, SharePoint, Lotus Notes, WordPerfect, Comparite, DeltaView, Ami-Pro, Harvard Graphics, Pagemaker, Corel Draw.

EDUCATION

Northern Virginia Community College, Alexandria, Virginia – Business Management (1989, 1991-1992)

EXPERIENCE

8/11 to Present – Booz and Company, Arlington, Virginia

Senior Executive Assistant – Successfully support two high-level Partners in the Aerospace and Defense and Energy practice areas. Schedule complex meetings; interact with clients; maintain Outlook calendars and contacts; make domestic and international travel arrangements; produce expense reports, client billing, and Internet research and, execute document production and project management. (Outlook, Word, PowerPoint, Excel and SharePoint)

9/10 to 8/11 – Deloitte Services, LP, Arlington, Virginia

Desktop Publisher (Level IV) – Produced professionally formatted brand-compliant Federal proposals while providing desktop publishing support in accordance with RFP requirements. Corroborated with entire proposal teams, i.e. (capture manager, proposal manager, coordinator, graphic designer, writers, etc.) to produce high-quality Federal proposals. (Outlook, Word, PowerPoint, Excel and SharePoint)

7/05 to 9/10 – Deloitte Consulting, LLP, McLean, Virginia

Senior Administrative Assistant (Level III) – Delivered administrative support to four Partners, Principals and Directors. Duties included: Interaction with clients; maintenance of Outlook calendars and contacts; making domestic and international travel arrangements; handled expense reports and client billing; created and maintained filing systems; provided Internet research; produced documents; and provided project management support all within a diverse environment with a very high-level of professionalism. (Outlook, Word, PowerPoint and Excel)

8/98 to 7/05 – Capital One Financial Corporation (Legal and Compliance Departments), McLean, Virginia

Senior Legal Administrative Assistant – Utilized my organizational skills to assist three attorneys in the areas of e-commerce, international, policy affairs, government relations and banking and finance law. Was responsible for document production, internet research, Outlook calendars and contacts, domestic and international travel arrangements, expense reports, transcriptions, management of multiple filing systems and handled special projects in an ever-changing, fast-paced environment. (Outlook, Word, PowerPoint, Excel, Comparite and DeltaView)

6/95 to 8/98 – Dickstein, Shapiro, Morin & Oshinsky, LLP, Washington, D.C.

Legal Secretary – Demonstrated a high-level of professionalism in assisting two Partners with civil litigation cases in the Public Policy/Government Affairs Division. Prepared and filed court and government agency pleadings under strict deadlines, typed legal documents, transcribed tapes, took dictation, scheduled meetings, coordinated travel arrangements, produced monthly client bills, maintained hundreds of client files, prepared expense reports, handled privileged and confidential information and managed multiple projects utilizing my organizational skills. (Word, PowerPoint, Excel, WordPerfect, Ami-Pro, Lotus Notes and Comparite)

5/94 to 5/95 – Silver, Freedman & Taff, P.C., Washington, D.C. - Legal Secretary

8/90 to 5/94 – The Information Technology Association of America, Arlington, Virginia - Executive Assistant

10/88 to 2/90 – American Trucking Association, Alexandria, Virginia - Assistant to the Executive Director 1/83 to 8/88 – Data & Resource Management, Inc., Arlington, Virginia - Executive Assistant/Office Manager

AREAS OF EXPERTISE

(SOPHIA LAWSON)

ADMINISTRATIVE / LEGAL SECRETARIAL

• Provide desktop publishing support in the production of Federal proposals

• Produced monthly newsletters, brochures, presentations and speeches

• Drafted, typed and revised legal documents, forms, and general correspondence

• Handled special projects

• Planned meetings (ranging in size from three to 2,200 people)

• Maintained databases, filing systems and calendars

• Proofread documents and publications

BOOKKEEPING / ACCOUNTING

• Accounts receivable/accounts payable

• Generated monthly budget and profit/loss reports

• Prepared biweekly payroll

• Worked with general ledgers

• Prepared expense reports and performed reconciliations

CLIENT / MEMBER RELATIONS

• Assessed and supported the personnel and training needs of clients

• Worked as a liaison between clients and consultants

• Kept members abreast of new activities and programs

• Fulfilled member requests for information regarding the information technology industry

HUMAN RESOURCES / TRAINING

• Recruited support staff

• Negotiated employment contracts

• Trained recruiting staff on interviewing techniques

• Organized training classes (placement, scheduling and follow-up)

• Evaluated course materials

MANAGEMENT / SUPERVISORY

• Have moved into supervisory and management roles in nearly all secretarial/administrative roles

• Effectively managed an office of 20 people

• Managed a microcomputer training center (instructors, hardware, software and classroom schedules)

• Worked as project manager on document production contracts and mass mailings

• Managed three to five support staff as Office Manager

• Developed and presented management reports to the Executive Office

MARKETING / SALES

• Promoted membership

• Worked as a company representative at various computer expositions

• Marketed to potential and existing clients

• Assisted the marketing staff with the development of proposals

• Conducted sales and marketing research

• Sold and coordinated advertising in various publications

PUBLIC RELATIONS

• Wrote and electronically distributed press releases

• Generated media coverage

• Interacted with the media regarding various information technology issues

• Maintained multiple media databases

ACCOMPLISHMENTS

(SOPHIA LAWSON)

Booz and Company

• Consult with the Office Manager to implement team building activities for the administrative staff

• Work in a senior level capacity and take on a mentoring role to more junior level peers

• Was selected as one of the newest members of the EA team to take on the Ombudsperson role

Deloitte Services, LP

• Collaborated with proposal teams to produce high-quality Federal proposals

• Applied organizational skills to be an effective desktop publisher

• Went beyond current role and acted in a proposal coordinator capacity when necessary

• Successfully completed numerous Microsoft Office suite training courses

Deloitte Consulting, LLP

• Worked in a senior level capacity providing input in the success of the administrative workflow

• Encouraged the administrative staff to be a cohesive team and play a major role in resolving issues

• Proactively and effectively trained new hires and temps

• Conducted interviews of administrative candidates to ensure the success of our hiring efforts

• Selected as a facilitator in implementing a customer service excellence program

Capital One Financial Corporation

• Maintained one of the top performance ratings among peers in a high-pressured environment

• Worked in a senior level capacity overseeing the administrative workflow

• Effectively trained new support staff

• Assisted with the interviewing of support staff to ensure the hiring of qualified personnel

Dickstein, Shapiro, Morin & Oshinsky, LLP

• Was selected to act in a supervisory capacity as floor coordinator

• Successfully completed 12 computer seminars per year

• Coordinated the work assignments for 35 summer associates while maintaining existing workload

Silver, Freedman & Taff, P.C.

• Assisted a Senior Partner and an Associate in fulfilling the needs of hundreds of clients

• Effectively maintained hundreds of client files

• Maintained the organizational workflow of two high-profile attorneys

The Information Technology Association of America

• Developed an incentive program for employees that was well received

• Planned notable meetings and press conferences

• Completed Phil Crosby’s Total Quality Management Course

• Successfully negotiated the placement of several public service announcements in many leading

Computer-related publications

Data & Resource Management, Inc.

• Supported the personnel and training needs of hundreds of clients

• Developed a records management system that proved to be extremely effective

• Effectively managed an office of 20 people

• Developed an employee handbook

• My efforts as a team player helped my company win two small business awards

• Obtained many clients through marketing efforts

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