Customer Service Manager

**** ***** **. ***.*, Columbia, MO *****-**** Phone 573-***-****

E-mail: ************@*****.***

Christopher S. Echternach

Objective College graduate who is looking for full-time Monday thru Friday employment with great opportunities starting immediately. Dedicated, reliable, hard working, trustworthy, meticulous and works well in groups or on own initiative. Works well under high pressure. Most experience is in the restaurant/food industry. Was also employed by a Veterinarian as a driver. Searching to branch out to gain more experience in other fields.

Education Columbia College of Missouri Columbia, MO

BA in Psychology with a minor in Sociology, GPA 2.9

• Subjects studied: Psychology and Sociology studies, Educational psychology, Child and Adolescent, Lifespan Psychology.

Work experience Burrell Behavioral Health (11/10-present) Full Time

Community Support Specialist

• Provides supportive services for clients who are experiencing problems as a result of mental illness.

• Member of an interdisciplinary team for client care and works effectively in a multicultural setting.

• Services include risk assessments, ongoing assessment of psychosocial needs, discharge planning, information and referral, coordination of services with managed care contacts and/or other service providers.

T.G.I. Fridays (10/07-11/10) Part Time (approx. 25 hours/wk)

Food Server

• Accommodate guests with their orders and make them feel welcome, bring their food and make sure they leave satisfied.

• Mandatory/constant teamwork

• Sales

Claws n’ Paws (08/06-08/07) Full Time

Personal Driver

• Drive around central Missouri and transport animals for surgeries.

• Drive to client’s homes so their pets can have vaccinations and regular check-ups.

• Drive to client’s homes in cases of emergencies.

Shakespeare’s Pizza (09/00-08/06) Part Time (approx. 30 hours/wk)

Senior Employee

• Bussed tables

• Prepared and cooked food

• Customer service

• Constantly handled large sums of money

Computer Skills • Microsoft Windows XP, Microsoft Office, Anasazi (Medicaid program)

References • Katie Filtz, CS Supervisor, 573-***-****

• Dr. Frank Quattrocchi, Veterinarian, 573-***-****

• Toby Epstein, General Manager, 573-***-****

• Kevin Crosby, CS Supervisor, 660-***-****

• Candy McGowan, Asst. General Manager, 573-***-****

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