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Customer Service Manager

Location:
Orlando, FL, 32832
Posted:
January 27, 2011

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Resume:

Britney Ann Charrier

***** **** **** **** ****

Orlando, Florida 32832

Cell: 407-***-****

e-mail: x1qtn2@r.postjobfree.com

PROFESSIONAL OBJECTIVE

To obtain a position in a company that I can grow and utilize my diversified experience.

WORK EXPERIENCE

June 2009 to April 2010

FLORIDA UNIVERSAL ROOFING, INC., 1808 Acme Street, Orlando, Florida 32805 407-***-****)

Office Assistant / Receptionist. Responsibilities: Answering phones, filing vendor & employee records, issuing purchase orders, filling out permit paperwork, pulling permits from building departments, maintain a friendly, professional and businesslike demeanor at all times while interacting with customers and other general office duties such as filing, faxing, copying and postage.

April 2007 to Present (part-time)

BID-IT-NOW D/B/A DEAN’S TEAM, 4751 Distribution Court Ste. 6, Orlando, FL 328322

407-***-****)

Office Manager for an eBay business. Responsibilities: Manage the customer service department. Review incoming mail, list items on eBay, maintain a friendly, professional and businesslike demeanor at all times while interacting with customers. I performed other general office duties such as filing, faxing, scanning, copying and postage.

August 2007 to February 2008

ULTA BEAUTY, 12551 Jefferson Avenue, Newport News, VA 23602

757-***-****)

Lead Cashier / Perfume Sales. Responsibilities: Manage all cashiers, assign daily tasks to cashiers, sell perfume to customers, assist customers with any help needed, maintain a friendly, professional and businesslike demeanor at all times while interacting with customers.

October 2006 to March 2007.

WATERFORD LAKES CARWASH, 340 South Alafaya Trail, Orlando, FL 32828

407-***-****)

Receptionist/Office Clerk. Responsibilities: Answering phones, maintain a friendly, professional and businesslike demeanor at all times while interacting with customers and other general office duties.

August 2006 to October 2006.

THE BRIDGEWATER CLUB, 3535 East 161st Street Carmel, IN 46033

317-***-****)

Golf Cart Assistant. Responsibilities: Help customers with their golf bags and assist them in any other help, clean the golf courses and storage rooms.

August 2004 to August 2006.

BID-IT-NOW D/B/A DEAN’S TEAM, ALANTA, IN

407-***-****)

Office Manager for an eBay business. Responsibilities: Manage office. Review incoming mail, list items on eBay, maintain a friendly, professional and businesslike demeanor at all times while interacting with customers. Other general duties such as filing, faxing, copying and postage.

2004-2005

A PLUS GYMNASTICS CENTER, 9625 East 150th Street, Suite 104 Noblesville, IN 46060

317-***-****)

Class Instructor. Responsibilities: Teach children ages 1-1/2 to 7 years old various gymnastic classes including beam, bars and trampoline. Make a daily curriculum for the children and keep the parents updated with progress.

June 2003 to August 2004

LAKEVIEW MARINA, 20901 Hague Road Noblesville, IN 46062

317-***-****)

Part-time Receptionist. Responsibilities: Answering phones, filing, ordering parts, interacting with customers, organizing files and other general office duties.

EDUCATION

NOBLESVILLE HIGH SCHOOL, 18111 Cumberland Road Noblesville, IN 46060

I graduated in June 2006 with a Core 40 High School Diploma.

GPA 2.95

QUALIFICATIONS

Operation of Microsoft Word, WordPerfect, Microsoft Office

Xerox 6020 Memorywriter and various typewriters

Ability to work well under pressure and independently

Attention to detail and organization

Ability to perform work accurately and efficiently

Florida Notary

REFERENCES

Donna Bryant - 317-***-****

Noblesville, Indiana

Janice McKinnon - 407-***-****

Orlando, Florida

Alan Miller - 317-***-****

Indianapolis, Indiana

Mary Mattingly – 407-***-****

Oviedo, Florida



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