Customer Service Insurance
Resume:
Los Angeles, CA *****
**********@*******.***
To whom it may concern,
I know that your company/agency has not publicized any job openings recently, but I thought it might be worth my while to send a copy of my resume to keep on file for future reference. I’m an Insurance Agent as of June 8th, 2011. I’m once again licensed to act as a property and casualty agent. I’m currently seeking a new position and I thought your agency would be an excellent start to my search.
If you do have any openings that would be appropriate for my skills and experience at this time, please feel free to contact me via phone, email and/or mail. If not please keep my resume on file until such time as an appropriate position becomes available.
I look forward to hearing from you. I’d like to also thank you in advance for your time and effort reviewing my correspondence.
Sincerely,
Miguel Angel Reynaga Jr.
Encl (Letter of Intent, Resume and letter of Recommendation)
Miguel Angel Reynaga Jr.
246 E 75th Street
Los Angeles, CA 90003
**********@*******.***
Summary:
Seeking a secure and challenging position with the opportunity for advancement, growth and that will allow me to utilize my experience and skills.
Qualifications:
Substantial experience and outstanding skills in customer service with multiple insurance carriers including twelve years in management. Familiar with the underwriting guidelines in the FSC quoting system, Mercusoft, Safe Co., First American, The Fair Plan, Travelers, Infinity, Hartford, Agent Zone, OIS quoting system, Microsoft Access, and the Dorris program.
Education:
Fremont High School, Los Angeles, CA 90003
1994-1997
Cerritos Community College, Norwalk, CA 90650
1998-2001 and 2010 to present
U.S Career Institute
2001 Lowe Street, Fort Collins, CO 80525-3474
2001-2003
Work Experience:
Haywood, Chapman and Kirby
6006 Schull Street, Bell Gardens, CA 90201
Insurance Customer Service Agent
09-15-2004 to 04-20-2008
Professional Beauty Salon (Family Owned Business)
330 W Rosecrans Ave, Compton, CA 90220
Manager, Cashier, Data Entry, Accounts Payable, filing, Stocking
03-26-1995 to present (on and off-assist only off regular work hours)
National Car Rental
24530 E 78th Street, Denver, CO 80249
Insurance Billing Specialist
09-15-2003 to 09-04-2004
Peninsula General Insurance Agency
2790 Skypark Drive Ste 100, Torrance, CA 90505
Insurance Customer Care Agent
09-01-2001 to 09-01-2003
Ken Donaldson Insurance Agency
1433 Santa Monica Blvd, Santa Monica, CA 90404
Insurance Customer Service Agent
10-03-1997 to 08-15-2001
Computer Skills
Proficient with Microsoft Word, Excel and Internet
Additional Comments
Accustomed to working in fast paced environments with the ability to think quickly and successfully handle client’s queries. Excellent interpersonal skills, ability to work well with others in both supervisory and support staff roles. Provides superior customer service, able to handle multiple tasks and follow directions. Manage projects accurately and very detail oriented. Willing to learn, well rounded, hardworking and a team player
CA drivers license class:
C (passenger car)
References available upon request
2011
RE: Miguel A. Reynaga, Jr Letter of Recommendation
To Whom It May Concern:
It is my pleasure to write this letter regarding Miguel A. Reynaga, Jr. I truly support and strongly recommend him for any position he is applying for so that he can continue to work and provide for himself and his family in an industry that he truly loves being a formidable player of. Mr. Reynaga is a true professional. His attention to detail and client service is uncanny. From the number of referrals from satisfied clients, his evaluations from his superiors and his sales records speak for themselves to document his success in the business.
I have known Miguel for over 15 years. I have referred friends and some of my co-workers to Mr. Reynaga for their insurance needs and each one has had nothing but kind and supportive words to say about their interactions with him. He makes it a point to not only meet the needs and expectations of his clients, but exceed those expectations through caring and professional service.
He is truly an asset to the industry. A kind, caring and conscientious person that is a rarity in the sales world, especially in the insurance field from my vantage point. He is a one of a kind gem. I truly support him – the industry needs more agents like Mr. Reynaga.
If you desire any further information, please feel free to contact me via cellular telephone at 323-***-**** or via E-mail at ********@*******.***.
Sincerely,
Signature on Original
MILTON H. GAINES
1259 South Longwood Avenue
Los Angeles CA 90019
Contact this candidate