Manager Representative
Resume:
Sylvester Abrams III
Decatur Ga. 30034
***********@*****.***
_____________________________________________________________________________
Objective: To grow in a professional collections environment providing professional efforts
to resolve charge off delinquent accounts. As well as advance to a management position to
duplicate revenue for the company by defining, demonstrating to collectors the best way to come
to the best possible arrangement to resolve a delinquent account.
Education
Remington College, Mobile AL.
Associates of Applied Science Degree, Computer aided Drafting and Design (April, 2004)
NCC Business Services
3733 University blvd
Jacksonville Fl.32256
Collections Representative
Worked and Managed an own file in a professional collections environment. I also met required
daily needs and client goals. Utilized company resources for location information and worked off
a dialer system. I made payment arrangements that were comfortable for the consumer as well
as the client.
Enhanced Recovery Corporation
8014 Bayberry rd
Jacksonville Fl. 32256
Collections Representative/Manager
Collect upon delinquent accounts in an owned file atmosphere. I utilized all assists to resolve
accounts within FDCPA (Fair Debt Practices Act) standards. This included skip tracing,
negotiations, and probing. I served with this company as a Chase manager over a team of 10 to
25 collectors, training and developing these collectors to hit daily and monthly goals.
Daily’s
106091 Baymeadows Rd.
Jacksonville FL. 32256
Assistant Manager
assist the manager with the full up keeping of the store at all times by analyzing paper work and
providing training and supervision to all employees. Managed and maintained a large sum of
money by commuting it back and forth from a register to a safe and then to the bank.
OSI Collections
1010 Arlington Expressway
Jacksonville FL. 32209
Collections Representative
Handled first party collections accounts on an outbound dialer. Gained experience with all skip
tracing procedures. Learned to utilize and follow all FDCPA (Fair Debt Practice Collections Act)
rules and regulations. Met and exceeded a monthly goal by collecting on outstanding past due
credit card accounts.
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