HR Manager/Recruiter

MICHELLE E. MAGLIOCCHETTI

*** ****** **, ****** ****, MD 21050

Phone: 724-***-****● E-mail: ********@*******.***

CAREER OBJECTIVE

Highly accomplished Human Resources and Recruitment Professional seeking an opportunity to leverage strong leadership abilities and vast experience in supporting an organization to achieve its established goals.

VALUE OFFERED

• Relationship Building – merges solid interpersonal and communication skills to forge, nurture and maintain strong business and client relationships. Enthusiastically collaborates with internal colleagues to achieve established goals and expectations.

• Knowledge and Expertise – maintains thorough and up-to-date knowledge of the HR and recruitment industry and client requirements.

• Team Building and Motivation – effectively communicates and motivates team members, fostering an atmosphere of teamwork and collaboration with an emphasis goal attainment.

• Customer Service – blends integrity, innovative thinking, and leadership attributes to ensure first-rate customer satisfaction. Optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.

• Competitive Drive & Strategic Thinking – personable, persuasive and highly respected for business acumen, displaying a positive leadership approach, and consistently surpassing goals.

PROFESSIONAL EXPERIENCE

Computer Enterprises, Inc., Pittsburgh, PA 03/08 to 2/09

Corporate Recruiter (Contract Assignment)

• Full life cycle recruiting of administrative, human resources, information technology, sales, and management level professionals

• Aggressively sourced for candidates, nationally, using a variety of recruitment methods to attract the best talent and maintain highly productive staffing levels

• Coordinate and manage candidate phone screens, interviews, and administrative paperwork

• Post and maintain external job postings in conjunction with HR

• Maintain an organized and accurate account of applicant and subsequent new hire paperwork

• Extensively communicate with CEO and hiring managers to discuss requirements and/or changes in profile

• Negotiation of employment terms; base salaries, benefits, bonuses, vacation time

InteliStaf Healthcare, Carnegie, PA, 05/02 to 08/07

Recruitment/Human Resources Specialist

• Strategically direct daily branch operations with responsibility for resource planning, workflow scheduling, recruitment, staffing, payroll, general management, and personnel management.

• Responsible for the HR function including coaching, annual performance evaluations, competitive assessments of field staff, administration of the disciplinary and grievance policy and terminations.

• Manage all aspects of the recruitment function; well versed in applicant tracking systems and utilized multiple resources and strategies including the Internet, job fairs, cold calls and professional networking events to source quality candidates.

• Merge strong communication and interpersonal skills to conduct pre-screening, interviewing and delivery of the on-site orientation program for field employees.

• Leverage proven organizational talents to verify new hire documentation and credentials; maintain application information; verify references and complete criminal background checks and drug screening in accordance with company policies and employment law.

Continued …

Michelle Magliocchetti ~ Page 2 of 2

• Prepare billing quotes and negotiate rates with a diverse client base to maintain competitive rates and enhance the company profile within a highly competitive industry.

• Manage the resource planning and scheduling functions; obtain field employee availability and create effective staff schedules to ensure the highest levels of client satisfaction, consistently matching staff members to directly meet client needs.

• Maintain accurate, up-to-date and confidential staff reports and all additional documentation required for field employees in accordance with company policies and procedures.

• Demonstrate resourcefulness in all areas of risk management including workers’ compensation and clinical incident reporting.

• Utilize solid problem solving and conflict resolution skills to resolve complex client problems and concerns relating to replacements, unfilled and cancelled orders and employee performance.

• Forge, nurture and maintain strong professional relationships with a diverse client base and provide the highest levels of service and support, generating increased levels of client retention and referrals.

• Conduct on-site visits to client premises on a bi-weekly basis to identify current and future needs, supporting the strategic planning and business development programs.

Achievements

• Successfully established the branch from infancy and grew operations rapidly, increasing the weekly revenue by 300% within the first three months of tenure.

• Seamlessly manage all aspects of branch operations and earn senior management recognition for strong leadership abilities and a proven record of personal and business achievement as the branch earns $2.5M per annual with increased levels of yearly growth.

ITT Technical Institute, Pittsburgh, PA, 07/01 to 05/02

Outside Sales Representative

• Managed a complex daily workload with responsibility for marketing the ITT Technical Institute and its educational programs to potential students ranging from high school graduates to adult age.

• Utilized a vast range of strategies and methodologies to secure enrollments including cold calls, mailers, Internet leads, high school presentations, job fairs, networking and referrals.

• Successfully exceeded the weekly goal of 10 appointments, 4 presentations and 1.5 enrollments to the school, marketing programs including graphic design, computer networking, CAD, and Electronic engineering in an intensely competitive education industry.

• Organized student appointments and delivered individual presentations that introduced ITT Tech and all areas of study, consistently securing enrollments.

EJiva, Inc., Pittsburgh, PA, 05/00 to 03/01

Consultant Care Representative (HR)

• Functioned as the HR Representative for more than 150 field consultants with responsibility for the entire hiring process, benefits overview, enrollment, and documentation.

• Provided leadership and direction to the recruitment team and provided background information on new consultants to facilitate the orientation program and transition period.

• Collaborated closely with the payroll department to secure weekly timecards from field consultants.

• Served as the primary liaison to all field staff and applied strong analytical skills to resolve complex work related, personal and professional problems.

• Spearheaded the planning and execution of the eJiva 2000 Roadshow for field consultants and upper management; orchestrated two major events in Atlanta and Chicago that provided field employees with an opportunity to meet and network with the Upper Management Team.

• Seamlessly managed all areas of the event management program including travel planning, catering, presentations, giveaways, pricing, resource planning and project management.

• Provided liaison services between the legal department and foreign consultants regarding immigration issues including Green Cards and H1-B among others.

Professional experience continued …

Claims Service Assistant, State Farm Insurance, Pittsburgh, PA, 01/00 to 05/00

EDUCATION

Indiana University of Pennsylvania, Indiana, PA, 1999

Bachelor of Science Degree in Industrial and Organizational Psychology

COMPUTER SKILLS

Windows 95, NT, 98; Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); iStaf; PeopleSoft HR; Netscape; Lotus Notes; and Internet Applications

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