Customer Service Manager

Shaniqua Rubin

Address: ***, ***** **** ** **, Milledgeville, GA31061

Telephone number: 478-***-****

Email: ***********@*******.***

Career Goal:

To attain the opportunity to re-join the work force where I can utilize my knowledge and abilities to provide great guidance and a fresh work atmosphere.

Key Skills:

• Proficient with the psychological and behavior analysis metrics, techniques and methods

• Excellent communications skills that allow listening, understanding and responding effectively

• Excellent reasoning, analytical and problem solving skills

• High levels of patience and perseverance

• Fast Learner

Work Summary:

House Parent (in home)

Milledgeville, Ga. 31061

March 2010 to April 2011

Responsibilities:

• Sit with resident during the night hours

• Help her use the bathroom and bathe

• Administer her with her night time medications

• Help her get dressed in the morning

• Give breathing treatments

• Feed her

• Observe her sleeping habits

Rheem Manufacturing (Quality Inspector)

135 Roberson Mills Rd.

Milledgeville, Ga. 31061

January 2000 to September 2009

Responsibilities:

• Quality Inspector, inspect and evaluate the working conditions of small to large heater coil units.

• Write up repair tags giving detailed descriptions of the problem

• Test each unit using a VTI vacuum testing machine testing for leaks.

• Check each flow check number and wire prep to insure that the unit is safe for the consumer.

Rentway (office manager)

Big Lots shopping center

July 1997 – January2000

Responsibilities:

• Answer the telephone

• Take payments

• Price sales floor

• File paper work

• Make out schedule and keep records of call ins

• Customer service

Educational Qualifications:

• Associate’s Degree in Psychology

• Georgia M. College 2010

Associations:

• Member of Society for Development of Psychology and Behavior Studies

Reference:

Available upon request

Contact this candidate