JEFFREY G. GOING
Lake St. Louis, MO 63367 *******.******@*****.***
CAREER SUMMARY
High energy, results driven Warehouse Operations Manager/ Supervisor, with a proven record of delivering daily results, and long term customer satisfaction. Highly effective in managing people, setting goals and obtaining profitability through effective use of manpower and equipment, while instilling a sense of urgency in the workforce.
PROFESSIONAL EXPERIENCE
GREATWIDE DISTRIBUTION & LOGISTICS, Bridgeton, MO 06/2007 - Present
Third party supplier of sorted and repaired pallets for the CHEP network of pallet users.
Production Manager
Directed and controlled daily operations in a 3rd party 80,000 sq ft pallet redistribution and refurbish warehouse. Responsible for sorting, repair and teardown, as well as shipping and receiving of 120,000 pallets weekly. Responsible for recruiting, productivity, counseling, discipline, and payroll for a 75-employee workforce.
• Controlled inventory of pallets at less than .05% error rate.
• Improved productivity 56% over a 6-month period.
• Increased total revenue by 22% during that same period.
• Reduced turnover by 35%.
L & M CONSTRUCTION CHEMICALS, Portland, OR 12/2004 – 06/2007
Manufacturer of sealers, precision grouts and bonding agents for the construction industry.
Plant Manager
Responsible for the management of the west coast L&M operation. Supervised 25 full-time and 5 part time employees. Accountable for direct supervision, training, counseling and productivity of the workforce.
• Managed the development and implementation of a data sharing system now used by 7 divisions in 3 countries.
• Developed a pricing program that eliminated overlapping LTL shipping tariffs resulting in a 300% increase in customers.
• Researched, purchased and installed an automated package system shortening lead-time and improving plant efficiency.
Jeffrey G. Going
Work Experience (continued) Page 2
CONSOLIDATED FREIGHTWAYS, Portland, OR 03/1999 – 11/2003
International Logistics and LTL transport company.
Fulfillment Facility Manager
Managed a workforce of 35 direct labor employees. Managed order fulfillment, material handling and product loading. Responsible for meeting schedule times in the loading and unloading of the fleet. Accountable for efficient location and accuracy of order picking. Responsible for scheduling of operations and client issue resolution.
• Equipped and staffed the start operation of a 1.5 million dollar facility.
CONSOLIDATED FREIGHTWAYS, St. Louis, MO 12/1991 – 03/1999
International Logistics and LTL transport company.
Team Coordinator
Directly responsible for the operations of a freight warehouse.
Directed operations of 2 shifts with 50 union and non-union employees. Managed a daily volume that varied from 400 to 700 daily shipments. Responsible for the training and evaluation of new hires in accordance with company policy, safety practices and performance expectations.
• Developed division wide team evaluation program using standardized performance metrics.
EDUCATION
Bachelors Degree Business Administration, Portland State University, Portland, OR 1990
CERTIFICATIONS
FORKLIFT Certifications:
• CLASS 4 CODE 3 S/S FKS 4480
• CLASS 4 CODE 3 R/C 3450