Phlebotomist/ Lab Technician

ALICIA D. ROMERO

PROFESSIONAL HIGHLIGHT

IATA Certified

Excellent Customer Service Oriented

Over 3 years of Phlebotomy/Laboratory experience

Comfortable Handling Multi-Task, Ability To Work In A Team Environment

Comfortable Working With Diverse Individuals

EDUCATION

2003 North Carolina Central University Durham, NC

B.S. Degree, Biology

PROFESSIONAL EXPERIENCE

NES Administrative Services, Inc. Raleigh, NC

March 2011 – June 2012 Accounting Office Assistant

Receive invoices; verify them to ensure accuracy and mail. Providing excellent customer service. File information alphabetically, numerically, and chronologically according to office procedure to maintain organized and accurate filing system; locate and retrieve files, create new files and purge old files; merge and assemble files to maintain records; and photocopies files as requested. Fold and stuff documents to process outgoing mail; receive and send documents via fax machine; and send mail using inter-office, U.S. mail system, and/or Federal Express mail. Type and key in a variety of documents including memos, emails, and labels; proofread and/or spell check documents to eliminate errors. Create documents such as to meet departmental needs. Ad-hoc duties as needed and requested.

American Red Cross Durham, NC

June 2009 – January 2011 Collection Specialist II

Supervised Collection Specialist I, Mobile Unit Assistants, and Collection Technicians I, II, III’s. Mobile observation of staff along with staff mentoring in phlebotomy. Prepare blood units for shipping and further testing. Offer excellent customer service. Provide on-call support, scheduling, and staff replacements for daily mobiles. Followed all applicable standard operating procedures, regulations, directives, and polices to ensure compliance. Performed donor history and approved donor suitability for collections according to American Red Cross Biomedical Services, the Code of Federal Regulations and local policies and procedures. Performed all phases of blood collections and donor management to ensure safe products and donor experience. Trained paid and volunteer staff as needed and perform competency assessments as instructed to ensure compliance with regulatory requirements.

December 2007 – June 2009 Collection Specialist I

Follow all applicable standard operating procedures, regulations, directives, and polices to ensure compliance. Performed donor history and approved donor suitability for collections according to American Red Cross Biomedical Services, the Code of Federal Regulations and local policies and procedures. Performed all phases of blood collections and donor management to ensure safe products and donor experience. Trained paid and volunteer staff as needed and performed competency assessments as instructed to ensure compliance with regulatory requirements. Maintained positive public relations at all times to promote a professional image of the ARCBS.

LabCorp Raleigh, NC

November 2006 – October 2007 Specimen Accessioner

Prepared all specimens received for testing in designated laboratory departments. Performed required staging of specimens, centrifuging, separating serums, blood smears, and urine. Accessioned histology and cytology of specimens.

Coordinated Health Services Raleigh, NC

May 2001 – November 2006 Qualified Professional

Supervised direct care and field staff. Program Coordinator for mental health. Implemented clinical policies and procedures. Set goals, and instituted motivational training. CNR’s/TP planning. Audited clinical charts, provided on-call support for Field & Administrative Staff.

COMPUTER SKILLS

Microsoft Office Suite 2000, 2007: Adobe Reader, SunSystems 426, Facet Phone, Web Mail

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