Deborah Kenkel
Maumelle, AR 72113
E-Mail **********@**********.***
Are you tired of hoping to find something different in an employee? Someone who thrives on challenges, someone ready to adapt to situations. Someone who is self motivated instead of someone who waits for you to motivate her? A person who will work for you instead of putting in time?
Well here I am-striving to meet and surpass your challenges. I fell I will be a valuable asset to your team. And would be a contributing factor in surpassing your company goals.
If I seem to represent something different in an employee, try me. I am available for interviews at your convenience.
Thank you for your time!
Sincerely.
Deborah Kenkel
DK
Enclosure
Deborah Kenkel
13512 Settlement Rd.
Maumelle, AR 72113
501-***-**** home
501-***-**** work
E-Mail **********@**********.***
PROFESSIONAL SUMMARY
1 Results oriented achiever with over 20 years experience in customer service.
2 Responsible self-starter.
3 Business ownership experience with proven track record of successful management supervisory skills.
4 Ability to work independently while staying tasked focused.
5 Solid team player with interpersonal skills and propensity to work effectively with others.
6 Excellent communicator able to develop rapport quickly with colleagues, subordinates and customers.
7 PC literate with Internet savvy, keyboarding at 45 wpm and proficiency in MS Word, Excel, Power Point, Outlook, as well as proprietary software.
8 Knowledge of Electronic billing programs for Commercial and Medicare including keying and working on the CMS remote. Knowledge of working in the Ahin Blue Cross Blue Shield Billing program.
9 Experience in working with ICD9 and CPT codes for hospital and Home IV billing. Certificates in Medical terminology, A&P, Icd9 coding, Cpt coding.
EMPLOYERS
St.Vincent Infirmary
Patient Accounts
April 2003 – Present
Running and working collections for commercial insurance accounts, Advance to billing electronic and paper claims for commercial accounts. Running and working PA accounts reports. Advanced to billing Medicare accounts for St.vincent hospital including SNF, DAR, PSY and Acute care accounts. Also responsible for working Medicare reports including working the t-list on the cms remote. Running and working RDI billing and collections.
Apria Healthcare, Little Rock, AR
Insurance verification, Intake, Quality Assurance Coordinator.
December 2001 – January 2003
Care Partners bought out by Apria Health Care, all billing moved to St.Louis Mo. Started on the front Desk, Advance to Insurance verification and Intake, Advanced to Quality assurance coordinator. Responsible for all paperwork going to corp., confirming service documents, obtaining PA’s Cmn’s and running the AR reports. Customer service manager, and all office duties. I am customer certified with Apria Health Care.
I Care Partners, Inc. Little Rock, AR
Ar billing and Collections.
January2000 - December 2001
Started on the front desk. Coordinating Nursing, Dme and Products. Brought front desk up to speed, voice mail, on call sheets and employee listings. Took on Medicaid pending. Brought down to workable numbers in a 30-day period. Worked my way into confirming service documents, reading contracts, running AR reports. Cleaned up product files. Worked into collections for commercial insurance, and started billing Dme. Then I worked my way into IV billing and collections. I was solely responsible for commercial insurance. Running and working all open invoices and billing reports. I especially enjoy the collection side of AR and look forward to great growth in this area.
Diagnostic Imaging, Inc. Maumelle AR
Receptionist
November 1997 – December 2000
Successfully handled 32 line phone, daily mailing, I also provided clerical support as needed with in other departments in the way of filing, contracts, data entry and bulk mailings.
Chenal County Club, Little Rock, AR
Pastry Chef
October 1995 – June 1997
Successfully coordinated the desert menu in the way of menu planning and baking. I was also responsible for the management of the pool and golf snack bars.
Red Roof Inn, Little Rock, AR
Front Desk
June 1994 – September 1995
Overall front desk management on the way of reservations, 10 line phone system, customer check in and out. This position was one that I handled with out supervision and with great success. Crossed trained in many different areas of the hotel.
Alpine West, Inc. Reno Nevada/ Little Rock AR
Team Seamstress supervisor
March 1991 – June 1994
Duties included sewing of insulated bags. I worked my way to Sewing Inspector within 6 months. In this position I supervised 50 seamstresses in the area of quality workmanship. For this division I was responsible for all incoming purchase orders form various clients in the way of quality material and timely delivery.
Clarion Hotel and Casino, Reno Nevada
Floor Supervisor
May 1990 – January 1992
Supervised 10 waitress floor. I was responsible for training and daily supervision.
Billy’s Pizza and Deli, Hillsburo Mo
Business owner
October 1984 – March 1990
This was a business that my husband and I ran together for 6 years. I was responsible for the day-to-day operations in the way of overseeing a staff of 5 employees, menu planning and customer service. This business was sold for a profit and we relocated to Nevada.
Education
1978 Graduated Fox C-6 High School
Arnold Mo.
General Studies.
Personal References
Dianne Eledelhuber RN 501-***-****
Karen Stewart RN 501-***-****
Randy Harden PHD 501-***-****
Teresa Grimsley PHD 501-***-****
Julie Mills P HD 501-***-****
Britt Wimberly PHD 501-***-****