Aberdeen, WA

Sheila Plettenberg

PO Box *

Hoquiam, WA *****

Cell 360-***-****

Objective: To obtain a challenging position, where my experience, education and skills will contribute to the company growth.

Work Experience:

7/2008 – 11/2009 St Peters Hospital Helena, MT; Data Entry Receptionist

Responsibilities include data entry of gifts and donor’s information into Raisers Edge software, assisted with fundraising functions, and other administrative clerical duties as needed.

1/2008 - 6/2008 Mike Davis Oklahoma City, OK Housekeeper/Personal Assistant

I performed various personal errands as needed, light housekeeping, meal preparation, and personal care for his wife.

11/2006 - 6/2008 Allstate Davis-Miller Agency Oklahoma City, OK Office Manager/Licensed Agent

Duties included quoting, writing and binding property and causality policies. Responsible for ordering and maintaining office supplies and equipment, marketing and promotion of Allstate products, maintaining customer files, and proper underwriting documentation. Created of all office correspondence and spreadsheets need for reports.

5/1993 - 10/2006 Farmers Insurance Oklahoma City, OK Customer Service/ Claims Analyst

Duties included customer service, subrogation, and office manager, responsible for submitting and payment of expense reports from other adjusters, fiscal budget, correspondences and spreadsheets. In

3/2000 relocated to Oklahoma City to assist the opening of Farmers Claims Center. I was responsible for supervising and training of teams up to 15 people.

Education

Rose State College Oklahoma City, OK Associates: Nursing Major Basic Skills, General. Minor

Colorado Technical College MT Associates: Medical Insurance Specialist/Medical Biller Major Medical Insurance Coding

Additional Education

Insurance Institute of America MT

3/2005 INS courses 21 & 22 AIC 33

Licenses & Certifications

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