Administrative Assistant

THELMA R. BLOUNT

****A SE School Road ● Greensboro, NC 27406 ● 336-***-**** ● ********@****.***

OBJECTIVE

A position as an Administrative Assistance where my experience and skills can be utilized to improve and contribute to profitable operation.

PROFILE

• Possess 20 years of customer service experience

• Developed strong verbal, written, and clerical skills to communicate with various citizens

• Function effectively in a work environment and conditions characterized by close interpersonal work relationships and high level of public contact

ADMINISTRATIVE SUPPORT

• Maintain timesheets, compensation data, and leave time records; sorts and distributes payroll checks

• Process personnel requisitions; prepare routine reports as required

• Ensure accuracy of files; oversee duplication, distribution and deletion of departmental information.

• Established schedules and methods of providing clerical and secretarial services

• Purchase office supplies, materials, and equipment; verify work order status; receive dispatches work orders; prioritize work orders, and operate two-way radio

CUSTOMER SERVICE SKILLS

• Assist in resolving routine problems or complaints; counsel employees with work deficiencies

• Provide information and forms to the public; respond to complaints and request for information on regulations, procedures, systems and precedents and process personnel forms

• Collect and process appropriate fees and information

TECHNICAL SKILLS

• Perform general clerical work including independent judgment, maintaining files and compiling information for reports

• Prepare and maintained computerized inventory

• Effectively operate office machines and troubleshoot as needed

• Ability to correctly interpret and apply related policies and procedures

WORK EXPERIENCE

Administrative Assistant, City of Greensboro-Botanical Gardens, Greensboro, NC June 2001-Present

Lending/Collection Services, High Point Public Library, High Point, NC January 2001-June 2001

Administrative Assistant Banner Pharmacaps, High Point, NC August 2000-October 2000

Teacher Assistant, Middle Georgia Technical College, Warner Robins, GA April 1997-June 1997

EDUCATION

The University of North Carolina at Greensboro, Greensboro, NC

Bachelors of Arts, Liberal Studies May 2012

Middle Georgia Technical College, Warner Robins, GA June 1997

Associate Degree, Computer Programming

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