Ernestine Williams
Resume:
Ernestine Williams
Phenix City, AL 36867
OBJECTIVE
To obtain employment with a growing company where I may utilize all of my Customer Service Skills in an effort to assist in its continued growth.
STRENGTHS
*Friendly, enthusiastic and persuasive in customer related situations- successful in promoting strong customer satisfaction
*Excellent communication skills and a professional demeanor gained through extensive interaction with the public
*Unique combination of creativity and analytical skills with a high English aptitude and detail orientation
*Computer proficient in MS Office 2000, Internet Research, PowerPoint, Excel and Microsoft Word
*Recognized for reliability and “getting the job done” through persistence and a strong work ethic
EDUCATION
Chattahoochee Valley Community College, Phenix City, Alabama
Liberal Arts Major
Maintained a 3.75 gpa
Relevant Coursework
Successful completion of Customer Service Program-Columbus Technical College
Successful completion of Medical Coding-ARMCP
EXPERIENCE
St. Francis Hospital - Columbus, Georgia
PAC Representative-Responsibilities included registering patients through the ER Department, obtaining insurance verification and answering multi-line phones.
Valley Healthcare - Columbus, Georgia
Receptionist/Records Auditor-Responsibilities included scheduling appointments, posting payments, filing insurance claims, conducting monthly audits, taking inventory of supplies, training of other employees, and answering multi-line phones
REFERENCES: Available Upon Request
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