Management
Resume:
I just recently graduated from the University of IL at Springfield; I have my IL real estate license, and a ton of management experience. PLEASE REVIEW MY RESUME!
I am 31, married and a father of three. I WOULD LIKE YOUR DIRECT EMAIL SO THAT I MAY SEND YOU REFERENCE LETTERS, TRANSCRIPTS, AND REFERENCES CONTACTS. PLEASE EMAIL ME BACK!!!!!!!!!!!!!!!!!!!!!!
JEFFREY C. GARSNETT
601 Roland Ave. • New Baden, IL 62265 • 618-***-**** • ************@*****.***
To whom it may concern:
I am writing to express my interest in your company. It would be an honor to work for a company with such an immense reputation. I am a very devoted and reliable individual, with experience in business and sales. Over 14 years stable employment, utilizing many talents in a variety of fields. I have made a place for myself, working hard and being accountable for my own responsibilities. I have earned the reputation of being fast, accurate, and reliable. I am career-oriented and dedicated to professionalism. I am interested in a permanent position, good salary, benefits, and possible incentive plan. I strongly feel that my experience and enthusiasm would be a good addition for any company. I am available for interviews at your convenience.
The accompanying résumé should serve to give you an idea not only of my past achievements but also of my potential for making a significant contribution to your company.
Sincerely,
Jeffrey C. Garsnett
618-***-**** (HOME)
************@*****.***
Jeffrey C. Garsnett
601 Roland Ave.
New Baden, IL 62265
************@*****.***
I just recently graduated from University of IL with a BA in History and have plenty of management experience, along with my real estate license in IL.
Management
PROFILE:
Over 14 years stable employment, utilizing many talents in a variety of fields. I have made a place for myself, working hard and being accountable for my own responsibilities. I have earned the reputation of being fast, accurate, and reliable. I am career-oriented and dedicated to professionalism. I am interested in a permanent position, good salary, benefits, and possible incentive plan. I strongly feel that my experience and enthusiasm would be a good addition for any company. I am available for interviews at your convenience. As a side note, I currently have an Illinois Real Estate License and plenty of Sales and Management experience.
SUMMARY OF QUALIFICATIONS:
•Excellent health and physical shape.
•Personable and friendly in dealing with the public and staff.
•Professional attitude toward customer satisfaction, resulting in an excellent reputation with customers.
•Proven ability to gain customer confidence and trust when responding to their needs.
•Quality detail and cost-oriented, with proven ability to identify, analyze and solve problems.
•Perform effectively despite sudden deadlines and changing priorities.
•Energetic, enthusiastic, dedicated professional who follows directions accurately.
•Good decision maker, resourceful, and responsible.
•Skilled in finding more efficient and effective working procedures.
•Competent, and a reliable professional committed to top quality work.
•Have strong skills organizing work flow, ideas, materials, and people.
•Take pride in quality workmanship and complete customer satisfaction.
•Able to defuse conflicts and solve disputes.
•Ability to represent the company with professionalism, poise, and integrity.
•Team worker who sees the whole picture, while focussing on primary responsibilities.
•Effective communicator, attentive listener, patient, and diplomatic.
•Effective manager with proven ability to train, motivate, and direct staff in a high volume atmosphere.
•Consistent performance of highest quality and creativity levels within budget.
•Dependable employee, willing and able to fill in for others when necessary.
•Talented trainer and supervisor capable of building a strong work force.
•Demonstrated ability to adapt to new equipment and technology, and willing to learn.
•Loyal to goals and objectives of the company.
•Keen judgment in designing personalized challenges and following them through with success.
•Willing to take the initiative and take on new responsibilities.
PROFESSIONAL EXPERIENCE:
Sales
•Successfully handled busy phones daily, servicing customers while meeting shipping and delivery deadlines.
•Maintained acceptable profit margins without alienating customers through superior customer service.
•Conveyed dignity and respect to hundreds of customers taking the extra step to provide more than a one-stop service.
•Handled emotional customers with delicacy, listening empathetically while maintaining company policy.
•I was #1 salesperson in the store of American, I was #1 salesperson in televisions and stereo for the company!
Helped customers identify services/ products that best suited they’re needs.
Scheduling & Ordering
•Investigated pricing, availability, and delivery schedules to wisely select the proper vendor.
•Ordered, purchased, and tracked delivery of materials, ensuring that the damaged goods wee replaced quickly.
•Maintained frequent contact with vendors to quickly identify and solve delivery problems.
•Checked stock availability to fill schedule deliveries.
.Wrote schedules for deliveries and numerous employees.
Management
•Monitored inventory, prepared and placed purchase orders.
•Scheduling of work, bookkeeping, banking, and accounts payable.
•Evaluated employee performance formally and informally, providing positive feedback and suggestions for skill development.
•As an Assistant Service Manager for HEB, I managed the front end of the store:
-Preparing daily schedules for staff to assure maximum checkstand coverage at all times.
-Assigned staff-members to cover peak hours and continue stocking.
•I trained new clerks in procedures, policies, and customer service.
•I balanced checkers cash drawer with consistently high level accuracy.
•As an office cashier:
-I accurately balanced books and balanced deposits.
-I answered phones, prepared daily sales report, made deposits, processed returned checks, and prepared monthly sales report for the general manager.
•Selected and priced items; setup displays; promotional materials.
•Routinely operated office equipment including computers, faxes, and adding machines.
•As an Assistant Service Manager, I streamlined service to customers by learning about and coordinating efforts with related departments.
. As Co-manager at Shop n Save I stepped up productivity in all previous statements.
. I was in charge of setting and designing displays of both alcohol and liquor, along with buying all such merchandise.
. I design and build displays, monitor resets along with buy-ins and promos. I work side by side with other respectable managers to achieve the best overall outcome.
EMPLOYMENT HISTORY:
JOB JOB TITLE JOB LOCATION & NUMBER REASON FOR LEAVING DATES WORKED
Value City Furniture Sales Professional 10705 Lincoln TrailFairview Heights, IL 62208 #618-***-**** Currently Working Jan 2006 to Current
American Sales Professional 1237 Central Park Dr.Ofallon, IL 62269 Better Opportunity October 2004 to December 05
Shop n Save (SUPERVALU) Co-Manager, Assistant Manager 2122 Troy Rd.Edwardsville, IL 620251-800-***-**** I wanted to pursue my degree May 2002 to October 2004
United States Air Force Dormitory Assistant Property Manager Keesler AFB MS, 39534#228-***-**** Enlistment was up November 2000 to May 2002
United States Air Force Communication Operation Specialist Keesler AFB MS, 39534#228-***-**** Changed Work Assignments May 1998 to November 2000
HEB Grocery Store Assistant Service Manager 651 S Walnut Ave. New Braunfels TX, 78130#830-***-**** Started College October 1995 to May 1998
Best Western Front Desk, Customer Service 1493 N Ih 35New Braunfels TX,78130#830-***-**** Started College Summers of 1997, 1998
MILITARY SERVICE:
1998-2002 United States Air Force- Received Honorable Discharge.
•Communication Operations Specialist.
-Provided communication resources vital to the US Defense.
Awards & Honors -Selected by Military Board for Sr Airman for excelling above peers. 2000
-Received Airman of the Month for outstanding performance and presentation. 2002
TRAVEL: US- Alabama, Arkansas, Arizona, California, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Mississippi, Missouri, Ohio, Oklahoma, South Carolina, Texas.
Europe- England, France, Germany, Austria.
Air Force Bases- Keesler AFB, Lackland AFB, Sheppard AFB, Hickam AFB, Warner Robbins AFB, Randolph AFB, Scott AFB.
EDUCATION & TRAINING:
SCHOOL SCHOOL LOCATION & NUMBER COURSE SUBJECT YEARS COMPLETED AWARDS
New Braunfels High School 2551 Loop 337New Braunfels TX, 78130#830-***-**** General/Track/Cross-Country/Student Council 4 Graduation Diploma/4x State Qualifier in Track
Our Lady Of The Lake University 411 SW 24th St.San Antonio TX, 78207#210-***-**** Electronic Commerce Major 1 Seeking Degree in Business and Electronic Commerce
Basic Military Training Lackland AFBSan Antonio TX, 78207 Basic Military Training 6 Weeks Graduation Diploma/ Marksmanship Ribbon
Communication Operations Tech Training Keesler AFB MS, 39534 Communication & Networking Tech School 1 Graduation Diploma/ SRAMN Below The Zone
Illinois Real Estate License Belleville Area Association of Realtors, Belleville, IL 62226 Illinois Real Estate License 6 Weeks Illinois Real Estate License
University of Illinois in Springfield two University Plaza Springfield, IL 62703 #217-***-**** History Major 4 Degree in History
COMPUTER FAMILIARITY:
Windows NT, DOS, word processing (Word Perfect, Microsoft Word), spreadsheet programs (Lotus, Microsoft Excel), presentation programs (PowerPoint for Windows), Browsers, the anatomy of a computer, database management programs (Microsoft Access), familiar with digital communication systems and broadband systems. Tel-zon and other grocery related technology.
CRITICAL REQUIREMENTS
Customer Focus- I have made customer service my first priority for many years. I have developed a high level of skill in responding effectively to customers, communicating respect for them while solving the problem at hand. Every customer feedback I have received has been excellent, and each day there are many examples of my commitment to placing the customer first.
Business Understanding- I have been able to keep the big picture in my mind in hundreds of customer service contacts weekly, providing gentle pressure when necessary to meet goals without sacrificing customer relations. In addition, I have acquired a complex daily understanding of costs, deadlines, and logistical management.
Managing for Results-I have successfully supervised employees, delegating and monitoring their work, and providing frequent informal positive feedback and support in meeting goals. I have provided significant direction and leadership in improving morale.
Teamwork- As a supervisor, I used skills to create strong group cohesion. In every capacity, I have built consistently good working relationships with supervisors, coworkers, employees, and customers. I have also passed this teambuilding on to others.
Quality and Efficiency- In a previous position, I researched and planned the delivery of thousands of supplies, ensuring that detailed invoices were extremely accurate, and supervising delivery to ensure the cost-saving deadlines were met.
REFERENCES ARE FURNISHED UPON REQUEST
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