Remarkable Customer Service Skills

Jessica Roman

Professional Profile:

My experiences with customer service make me an excellent candidate for this position. I am self-motivated and a quick learner. Working with people and assisting them in problem solving is a skill at which I excel and find truly rewarding.

• Customer Service skills

• Computer skills

• Phone skills

• Operation of general office equipment

• Excellent math skills

• Communication skills

• Cashier skills

• Sales training and experience

Professional Accomplishments:

Walt Disney World Internship

• Excellent reviews

• Promotion to trainer

• Customer service certification

Teen Mania Mission to Mexico

• Fund raising

• Drama presentations

• Group room leader

Work History:

Business Registrar WY Secretary of State, Cheyenne, WY Aug 2006 to May 2008

Server/Bartender Applebee’s of Cheyenne, WY Jan 2006 to Aug 2006

Activities Coordinator Westgate Resorts, Orlando, FL Jun 2005 to Nov 2005

Front Desk Associate Sheraton Vistana Resort, Orlando, FL Oct 2004 to Jul 2005

Food & Beverage Walt Disney World, Orlando, FL Jan 2004 to Dec 2004

Assembly Line Jeld-Wen Inc., Cheyenne, WY Jun 2003 to Jan 2004

Education:

High School Diploma First Assembly Christian Academy, WY May 2003

Business Major University of Phoenix, Online Program Completed 2-year equivalent; Currently in attendance

References:

*Will provide satisfactory list to any interested employer*

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