Customer Service Manager
Resume:
Narindra Gulerya
Woodbridge
Ontario, L4H 2C9
Tel: - (H) 647-***-****
Email: - *******@*****.***
OBJECTIVE: To join your team as a member of the Front Office.
PROFILE:
I have accumulated a very diverse range of skills and abilities in the Hospitality business which I believe would be of great asset to your organization.
Having 5 years of experience in providing all guest related expectation and putting them in a relaxed environment within management interest.
Keeping priorities in mind; setting agendas and arranging meetings developed the ability to gather, organize, evaluate and manage all information for presentation in the appropriate written or electronic format. I have an excellent grasp of most computer applications, including computerized accounting, MS Word, WordPerfect and PowerPoint.
I not only possess a High School diploma but a diploma in Hotel Management and Catering including apprenticeship certification in East Indian cooking. I am flexible to the hours and days of work. Being a great team worker, loyal and above all honest would fit right into your fast paced environment.
Please contact me at your earliest convenience for any questions or concerns you may have regarding my application.
Thank you for your consideration.
Truly.
Narindra Singh
3Oct, 2011
Narindra Singh
1 Condotti Drive
Woodbridge
Ontario, L4H 2C9
Tel:- (H) 905-***-****
Email:- *******@*****.***
Highlights:
Highly experienced in Managing restaurants.
Over 6 years Computer Accounting experience
Great knowledge of Access, PowerPoint, Simply Accounting.
Excellent communication and interpersonal skills
Able to work independently or as part of a team
Quick learner, dependable and reliable
SELF EMPLOYED:
Operating East Indian Restaurant 2001-2005
Hands on in all aspects of restaurant operation.
Accounting, inventory, maintenance, food productions, menu planning
Customer service, Sales promotion.
Good at training Kitchen and Service staff.
PROFESSIONAL EXPERIENCE:
Manager
Bombay Palace Restaurant Houston Texas. U.S. 1998 – 2001
Quality control of food, Menu planning.
Planning roster and staffing.
Maintenance of all food related machine and service area.
Conducted all accounting details with head office using computer software regarding sales and payroll.
Personally handled all customer service and sales.
Catering Manager.
Handi Restaurants Toronto, Ontario. 2003--2005
Menu planning of all catering including costing and pricing.
Complete party layout arrangements and staffing.
Customer follow up and sales promotion.
Developed new and improved menu.
Executive Chef
Taj Mahal Restaurant, Calgary, Alberta 1995--1998
In charge of all kitchen operations including staffing.
Quality control of all ala-carte dishes introducing new recipes.
Inventory
Customer Service
Narindra Singh
1 Condotti Drive
Woodbridge
Ontario, L4H 2C9
Tel:- (H) 905-***-****
Email:- *******@*****.***
EDUCATION:
Computerized Accounting Diploma.
C.D.I., Toronto, Ontario
Courses included; Excel, Accpac, Windows 98, Word 2000, PowerPoint and Accounting essentials
Business Skills for Systems Professionals in Interpersonal and Communication
Customer Service course
Hotel and Catering Management Diploma.
ICS School of Hotel and Catering Management. Bombay. India.
Courses included; Hotel Control, Hotel Bookkeeping, House Keeping, Planning and Operating Kitchens, Storing, Catering Hygiene, Nutrition, Restaurant Organization. Hotel and Restaurant Maintenance. Catering industry and Bar Management.
Three Year Cooking apprenticeships.
Aashiana Caterers Pvt Ltd. New Delhi. India.
Successfully completed the 3yr apprenticeship in East Indian food.
Adept in preparation of various curries, breads, and tandoori dishes.
Good knowledge of various sweets and beverages.
Excellent Knowledge of recipes and their taste.
Awards and Achievements
Upgraded from Manager to Managing Partner.
Undertook restaurant operation as partner without investment.
Responsibly procured various construction materials for a five star Hotel.
Excellent References Available Upon Request
Contact this candidate