Administrative/Data Entry/ Receptionist

*** **** ***** **

Covington,GA ***** 678-***-****

*****************@*****.***

Aiesha S. Brown

Objective To work in a pleasant environment that will allow me to apply skills already learned and to learn new skills that will ultimately lead toward growth within a company.

Experience April 2008-August 2009 Abacus McDonough, GA

Data Entry Operator

 Positioned at the GA Department of Driver Services

 Process on a mandatory production level, Citations, drivers license applications, CDL applications, FTA’s, Suspension withdrawals, SR-22,

SR-26 cancellations

 Required to type a minimum of 250 license applications per hour and

56 citations per hour

 Adhere to all privacy policies

 Adapt well to constant changes of rules and laws affilia to the work the state of GA as well as other states

October 2007-Dec 2007 Donnelly Communications Atlanta,GA

Customer Service Representative

 Answer incoming calls from customers and periodically from employees

 Place customer orders over the phone from several catalogues including but not limited to, COACH, Louis Vuitton, Time For Me Chasing Fireflies, several beauty catalogues

 Achieve supreme customer service each and every time there is any kind of customer interaction

 Suggest other accompanying products or items, up sell the customer

 Ensure that I am up to date and are familiar with new scripts, merchandise knowledgeable, and policies

July 2007-October 2007 Covington Family YMCA Covington,GA

Afterschool Counselor

 Assist with the safe transport of students from school location to program location

 Assist with homework/projects and any other assistance the student may need

 Promote safe and good behavior

 Interact and counsel with parents after each daily session if needed

 Encourage physical activity and a healthy well-being overall

April 2006- December 2006 Star Suzuki Conyers, GA

Receptionist/ Cashier

 Greet and assist customers

 Operate switchboard and all other inbound calls

 Assist in the maintenance of vehicle inventory

 Stock in cars

 Type and file various reports, and handle all new-hire packets

 Accounts payables

 Cashier for service department

May 2005- Jan 2006 Friedman’s Jewelers Covington, GA

Sales Associate

 Greet and assist customers with jewelry purchases

 Manage customer credit inquires and payments, and resolve customer account disputes

 Assist with management duties including opening and closing store and registrar preparation and till counts

 Completing customer purchases using pos system

Jan 2005- May 2005 Sun Healthcare Systems Griffin, GA

Receptionist

 Greet and assist visitors

 Basic office duties including: Typing, filing and packing office supplies

 Answering multiple phone lines and message distribution

Education  Spring 2009-Present Georgia Perimeter College

 Majoring in General Studies

 Fall 2005- Spring 2007 Dekalb Technical Institute

 Majoring in Paralegal Studies

 Fall 2004- Spring 2005 Gordon College

 Majoring in Early Childhood Education

 Aug 2000- May 2004 Newton Co. High School

 Graduated with College Preparatory Diploma

Skills  Type over 45 wpm

 Knowledge of Microsoft Office Systems, including word, excel

 Internet savvy

References Available upon request

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