Administrative Assistant Management

Charlotte Temple

Las Vegas, NV *****

Mobile: 773-***-****

***************@*******.***

Administrative Assistant

Profile

I am looking for an executive/administrative assistant position, in a busy, fast pace environment. I am proficient in Microsoft office, very organized, have great attention to detail, and a strong multi-tasking ability. I am a creative problem solver who takes instruction well and knows when to think outside the box. My ideal job would utilize these skills, and offer new challenges.

Education

Trainco Business School Chicago, IL

Relevant Courses:

— Project Management for Executive Assistants

— MS Office for Professional Staff

— Electronic Presentations for Business Professionals

— Keyboarding and Document Formatting

— Communication Skills for Executive Assistants

— Professional Office Procedures

Key Skills

Office Skills: Records Management

Data Entry Administration

Budget Tracking

Compose Letters Spreadsheets/Reports

Event Planning

Scheduling

Supply Ordering

Coping Front-Desk Reception

Executive Support

Travel Coordination

Transcribe Minutes

Filing

Computer Skills: MS Word

MS Excel

MS PowerPoint

SharePoint MS Outlook

MS Publisher

Corel WordPerfect

Kronos Oracle Financial

IFAS 101

SPSS Data Editor 16.0

Midas+ Care Management

Experience

Universal Health Services/Desert Springs Hospital Las Vegas, NV Administrative Assistant, 2011 to Present

The ability to interact with staff on all levels in a fast paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. I have expert communication skills, strong decision making ability and attention to detail.

Highlights:

Excellent calendar management skills, including the coordination of complex executive meetings.

Experience assisting management with the creation of PowerPoint presentations.

Prepare invoices, check requests, reports, memos, correspondences, financial statements and other documents using Microsoft office/excel and PowerPoint.

Answer phone calls and direct them to appropriate staff.

Record meetings to prepare minutes.

Great visitors.

Perform general office duties, such as ordering supplies, records management.

Make travel arrangements for the Chief Nursing Officer

Facilitate patient complaints.

Harris County Public Health Houston, TX Administrative Secretary 2007 to 2010

Handled multifaceted clerical tasks (e.g., data entry, filing, records management) as the Administrative secretary to the HIV/STD prevention program office. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to Harris County community.

Highlights:

— Communicate effectively with County departments/clinics to plan meetings, HIV/STD policy & procedures and HIV rapid test for clinic patients. Established strong relationships to gain support and effectively achieve results.

— Participate in coordinating the HIV/STD Prevention World AIDS Day events within Harris County clinics.

— Entrusted to manage office in manager s absence.

— Answer phone calls and direct calls to appropriate parties or take messages.

— Prepare invoices, check requests, reports, memos, letters, financial statements and other documents, using word processing and spreadsheets.

— Developed innovative PowerPoint presentations used by the Office of HIV/STD Prevention program to support the programs policies & procedures.

— Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Spherion Staffing Service Houston, TX Housing Specialist, 2006 to 2007

Handled day to day technical operation of the Section 8 Rental Assistance program. Ability to learn housing authority specialty software. Processed annual recertification, interims, and terminations according to established procedures. The ability to handle a caseload of approximately 50 households.

Highlights:

— Verified Section 9 household composition, assets, annual income and calculate participant s portion of rent for annual recertification s, interims and statement of survivals in caseload. Completed annual recertification paperwork according to established procedures.

— Processed all terminations to assure correct procedures are followed and all terminations are completed as required by regulations. If necessary, scheduled staffing pursuant to terminations.

— Notified Section 8 Supervisor of potential problems arising between tenants and landlords. Assisted in resolution of problems as directed by the Supervisor.

— Discussed and clarified payments with landlords and tenants.

— Conducted move-in, annuals, re-inspections and special inspections, determining HQS compliance according to the Section 8 Rental Assistant program. Advised landlords and participants as to the fail items and of the time frame for making necessary corrections. Worked with landlords and participants in resolving any problems that may arise.

Chicago Board of Education Chicago, IL Executive Assistant, 1994 to 2005

Provided high-level administrative support by conducting research, preparing statistical reports, handling information request, and performing clerical functions such as preparing confidential correspondence, receiving visitors, arranging conference calls, scheduling meetings and travel request.

Highlights:

— Excellent calendar management skills, including the coordination of complex executive meetings.

— Prepare invoices; check requests, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, and database and presentation software.

— Read and analyzed incoming memos, submission, and reports to determine their significance and plan their distribution.

— Opened, sort, and distribute incoming correspondence, including faxes and emails.

— Managed NASA program coordinators for 11 Chicago public schools.

— Processed travel/expense reimbursements for staff.

— Monitored budget for the NASA and Bus Site monitors program.

— Processed students travel, grants/donations acceptance for the Board s approval.

— Provided monthly grants/donations acceptance report for the Chief Financial Officer.

Provided grant submittal for acceptance trainings for all Chicago public schools principals and their business managers.

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