Engr. Mary Grace P. Matanguihan

ECE # *****

Mobile No.:+639*********

Email: wyko2e@r.postjobfree.com

CERTIFICATIONS

. Sun Certified System Administrator for Solaris9, Part 1 (ID:

SP9001413)

. Sun Certified System Administrator for Solaris9, Part2

. Licensed Electronics and Communication Engineer ECE (Licensed

Number 18789)

. Received the award "VAS Engineer of the Year 2007" from Shabakkat

Cellular Inc.

WORKING EXPERIENCE

VAS Team leader

April 2008 to February 2012

Shabakkat Cellular

. Audited the Zain iraq VAS elements last November 2011

. Attended in the handover of NSN elements to Ericsson MS.

. Level1 and Level 2 Engineer. Responsible for the following VAS NEs:

Nokia Online Service Controller (OSC)

Nokia MMSC

Nokia Profile Server

Nokia NTMS, SADM

Nokia SMSC

Nokia eRefill 3.0 and erefill 4.0

Nokia WAP GW

. Responsible in the "job" related issues of the other VAS engineers.

. Make sure that all our care cases are properly answered on time.

. Dispatched other VAS engineers if other projects needs more support

. Assisted and gave full support in Iraq Zain customers.

VAS Engineer

Sept 2006 to February 2012

Shabakkat Cellular

. Received and resolved VAS emergency call/cases.

. VAS Care engineer for Iraq Zain .

. Prepared and configured the OSC 1.1 to integrate the SMSC Airwide.

. Integrated SMSC airwide in OSC 1.1 nokia. Created instances for 4

smsc's. Created rating and logic for ratings.

. Did the acceptance tests of VAS elements of MTC Atheer Network, like

NPS, NAWG, MMSC, NTMS, and OSC. Customer accepted all the elements.

. Care for MTC Atheer, Nokia Profile Server (NPS 4.0), Nokia WAP

Gateway (NWG4.1), Nokia MultiMedia Service Center (MMSC 3.2), Nokia

Terminal and Management Center (NTMS4.0), Nokia Online Service

Controller (OSC 1.1)

. Responsible in creating ratings/new services for OSC 1.1

. Responsible in CD installation for NTMS 4.0, MMSC 3.2, NWG 4.1

. Did the entire VAS machine's backup.

. Created documents for machine health check (daily, weekly and monthly)

for all the VAS machines.

. Created documents for the full file system and database backup for all

the VAS elements. ( OSC, MMSC, NWG, NTMS and NPS)

. Assists in the commissioning of VAS NEs (NPS 5.0, OSC 2.2, MMSC 4.0,

NWG 4.1 and NTMS4.0) for Irancell.

. Erefill troubleshooting knowledge

VAS Engineer

July 2004 to Aug 2006

Smart Communications Inc

. operates & maintains VAS (Value Added Services) network elements

Unix Systems Administrator

September 2000 to July 2004

Smart Communications Inc.

Job functions

. Responsible for the efficient & effective use of computer resources by

providing support, enhancement & tuning of system software products.

. Key responsibilities: project delivery - plan, build, install

commission Servers, storage and/or applications

. Establishes standards, to meet project schedules;

. Investigates system performance problems & recommends appropriate

changes.

. Establishes standards for monitoring & tuning systems.

. Identifies & evaluates appropriate tools for monitoring system

performance

. Plans the installation & testing of new versions of operating system &

other system software.

. Plans the installation & testing of patches to operating system &

other system software.

. Monitors system resources & security according to agreed standards.

. Ensures appropriate backup, recovery & contingency are in place.

. Creates scripts for monitoring.

Key Results:

Prepared and implemented the proposals for the hardware to be use for the

upgrade from OS2 warp to Windows 2000. Looked for vendors for the hardware

and for the eicon card. Assisted the Technical support personnel for the

upgrade.

Created scripts to automate the daily maintenance routine of the NMS and

have a daily output.

Created a script that disabled the multiple logins of users that forces

them to use their own login

Restored a HP server that saves the company of PHP 405K for the

troubleshooting of the server. (January 17, 2003)

Did the complete reconfiguration of the NMS, to adopt in IP and be able to

connect to its former nodes. (January 13, 2003)

Made a router from unused SUN server that made me to connect to the

Transmission NMSs in different networks.

Reconfigured the SUN Sparc 5 as additional xterminals for NMS2000. (Jun 5,

2003)

Taught 40 staffs of Fundamentals of Unix. Conducted four sessions of

Training about Fundamentals of Unix. Installed Solaris 8 to unused sun

server, and made it as test bed for the training. (April to May 2003)

Configured an SS20 from 192 to 256 MB memory as requested by the RA group.

(May 16, 2003)

Assistant System Administrator for Sun Servers

July 1999 to Sept 15, 2000

Pilipino Telecom Corp, Makati City

Performed maintenance and operation of Sun servers ( E3000, SS20, SSA)

Key results:

Studied and implemented the termination of the Annual Maintenance agreement

of the SAMS server that saves the company of 6M. (Piltel)

Implemented the religiously backup of the servers.

Supervised 4 staffs.

Administered the Sun servers (E3000, SS20, SSA). Responsible in daily,

monthly, and annual backup.

Responsible in servers health and troubleshoot.

Coordinated with Sun support during adding of patches/packages.

Created some shell scripts for daily monitoring.

RELEVANT SKILLS, AND TRAININGS

17. Solaris 10 System Administration 2012

18. Nokia Mobile IP Networking July 2006

19. Fundamentals of Data Communications and IP 2005

20. HP System Administration 1, July 2004

21. HP System Administration 2, July 2004

22. Oracle 9i, Fundamentals of DBA, Dec. 2003

23. Sybase, Systems and Database Administration, Nov. 2003

24. Managing a Microsoft windows 2000 Network Environment, Nov. 2003

25. Tellabs 8100 MartisDXX, Oct. 2003

26. Solaris 8 TCP/IP Network Administration, Jan. 2003

27. Administering Microsoft Windows NT 4.0, Dec. 2002

28. Metrica/NPR Developer, Sept. 2002

29. Microsoft Access, Aug. 2002

30. Solaris 8 System Administration II, July. 2002

31. Solaris 8 System Administration 1, April 2002

32. Introduction to Oracle/PL-SQL, Mar. 2002

33. Solaris 8 Shell Programming, Mar. 2002

EDUCATION

Bachelor of Electronics and Communications Engineering (BSECE)

Academic Excellence awardee

June 1994 to October 1998

New Era University, Diliman Quezon City, Philippines

SKILLS AND INTEREST

. Unix scripting

. Solaris Systems Administration Certified

. Team player, flexible and fast learner

. Focused under pressure

. Service and Result oriented

. Network Troubleshooting, Isolation & Optimization

PERSONAL INFORMATION

Single, 35years old.

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