Systems Management Professional

MITCHELL KRISBERG 631-***-**** (Home) / 631-***-**** (Mobile)

** ***** ******, **** *******, New York 11704-6714 ******@*********.***

SUMMARY

An accomplished and highly skilled Information Technology (IT) Sr. Computer Systems Analyst with diverse and progressive experience. Strengths include infrastructure design, implementation systems management, administration, troubleshooting and integration testing. A resourceful, technical and analytical self-starter, who is detail and deadline oriented, possessing effective communication abilities. Excels in performance through both team lead capacity and individual contributions.

TECHNICAL QUALIFICATIONS

Systems Management: Subject matter expert in SMS (SCCM) Software Dist and inventory, Tivoli monitoring; hardware monitoring; event flow.

Scripting: Shell, perl, vbscript

Operating Systems: Unix (AIX, Solaris, HPUX), Linux, Windows

PROFESSIONAL EXPERIENCE

Began as a IT Trading Floor Support Level II and advanced through numerous promotions to VP Engineering Lead

CHEMICAL/CHASE/JP MORGANCHASE New York, NY 1995-2011

Responsible for Asset Management Engineering/Global Trading Floor Technology Engineering/Trading Floor Tier 3 support. Effort included:

• Global Asset Management Engineer

• Technical Lead for Merger – NT/Intel

• Primary Architect and project manager for Global Deployment of SMS2

• Led team to roll out SMS to the global trading floor; led 4 engineers to visit locations globally, install SMS and train the local staff.

• SMS2 and SMS 1.2 – SMS Infrastructure design and implementation

• Wrote perl scripts to make changes to large groups of workstations.

• Wide Range of NT Knowledge including: Domain Structure, Networking (WINS and DHCP), Automation (exploiting MS recommended techniques and augmenting) of client deployment and support. NT security set-up. WINDOWS 2000 Beta.

• NDS design and deployment. Partition design and management. NT Client integration. Account integration via Synchronicity.

• UNIX/PC integration via SAMBA and TAS SMB server for NT.

• Solaris, SunOS and HP-UX Sysadmin including: DNS, NIS (yp), NIS+. Patch coordination and installation. GateD and RouteD configuration.

• Designed NDS with appropriate WAN Strategy.

• Performed shell scripts for SunOS automated patch installation on 4.1.3. Lead technologist for PC/UNIX connectivity during moves.

• Guest speaker at the Fall ’98 SW Spectrum SMS Alliance Conference.

Mitchell Krisberg Page 2

JP MORGAN CHASE, JERSEY CITY, NJ Performed production rollout and support of Tivoli Infrastructure, resulting in minimal downtime.

• Analyzed and designed SEC Rules for processing SNMP traps, leading to successful event notification.

• Performed Rulebase Maintenance, writing rules, fact files, resulting in efficient TEC operations.

• Achieved process improvement through self-monitoring, out of band monitoring.

• Led conversion of monitoring infrastructure to new paging subsystem resulting in license cost savings.

• Handled hardware monitoring, including IBM Director, HP CIM Dell Open Manage. Developed installation package for IBM director to work across several server hardware models.

• Maintained perl script, which obtained data from Oracle database and created a hash table for further use. Interrogated output from another perl script, searched hash table for the incoming trap to detect the presence/absence of the machine involved.

• Participated on ITM 6 Infrastructure design and implementation project, meeting deadline objectives.

• Led POC Effort for Tivoli ITM for Web Services. Coordinated IBM Consultants and participants from each business unit. Performed detailed analysis of operation with Tomcat, Weblogic, Websphere.

• Acted as a Team Lead and SME for all JPMC Tivoli issues. Primary point of contact for merger with BankOne Tivoli team. Participated in focus group to bring best practices from each firm forward to one unified design. JPMC liaison with IBM for open PMRs. Managed open issues, prioritized problem resolution and worked problems with Engineers.

• Helped develop on call rotation to ensure SMEs from each area of expertise was on at one time to cross train the others.

IBM OUTSOURCE PROJECT, New York, NY

• Performed Systems Management Engineering, including:

o Architecture and Design of Tivoli 4.1 Framework Hub/Spoke

o TEC 3.8 Rules

o IBM Outsource Project: (continued) ITM 5.1x Profile configuration/debug

o Architecture and Design of Tivoli License Manager Infrastructure

o Worked with Managed Objects (Formula) in developing views and processes for categorization and dispatch of events. Developed monitong of monitoring of Formula daemons and processes to ensure health of Formula.

o Development and execution of Test Plans

Functional

Integration

Stress

o Integration of Tivoli endpoint

EDUCATION/RELATED TRAINING

Tivoli Framework 4.1, TCM 4.2, Websphere 4, SMS, SQL 7

Solaris Advanced System Admin. Solaris Performance and Tuning

UNIX, System Admin., Network Admin, Korn Shell Programming

NEW YORK POLYTECHNIC INSTITUTE, Farmingdale, NY

Post Graduate Computer Science courses

BOSTON UNIVERSITY, Boston, MA

BA Degree

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