Adminastrative Asst.

Vickie Barlow

**** *. ***** **. ****, MO ***** 417-***-****

************@*****.***

SUMMARY OF QUALIFICATIONS

• Over ten years Administrative/Clerical experience

• Extensive Customer Service experience, works cooperatively with a wide range of people, trains new employees, contributes to the team effort

• Computer and clerical skills: Microsoft Word, Excel, 10-key, PowerPoint, accounts receivable, accounts payable, invoicing, reconciliations, collections, data entry, inventory, reception, filing, reporting, credit checks

Work Experience

Customer Service Representative (temporary position)

Teletech Springfield, MO June 2009

• Assisted customer with digital transition, answered questions, ordered coupons for digital receivers, checked on status of coupons, did troubleshooting

Administrative Assistant

Kelley Services and ATSI, Bentonville, AR 5/05 – 5/06, 6/07 - 6/08

Assignment: GE Consumer & Industrial, Bentonville, AR

• Provided administrative support and coverage for national account sales team

• Managed office operations and product showroom displays, assisted in modular set up and administered side counter merchandise

• Organized product samples for Consumer Testing Lab certification, audited CTL reports

• Coordinated store requests for sales material, merchandisers, and fixtures

Office Assistant II (Emergency Desk)

Dept. of Public Social Services/Child Protective Services, Riverside, CA 4/02 – 6/04

• Managed office operations including reception, dictation, distribution and equipment

• Organized inventory and supplies with MMIS (Material Management Information System)

• Assisted social workers to prepare, organize, and file court documents; managed contacts in CWS/CMS software for social workers and prepared notices of court hearings

• Managed Emergency Response (ER) Assignment Desk and coordinated referral research and review, facilitated ER cross reporting to multiple agencies including mandated & suspects notification, Live Scan certified by the Department of Justice

Office Manager, Primerica, Riverside, CA 10/99 - 4/02

• Assisted the company manager with initiating and organizing insurance documentation

• Built rapport with clients and assisted with life decisions in insurance selection

• Completed license for life insurance agent

Vickie Barlow resume p. 2

Media Senior & Loss Prevention Supervisor, Best Buy, Yorba Linda, CA 10/97 - 10/99

• Managed training of new employees in inventory control, stocking, and loss prevention techniques

• Coordinated receiving and monitored unloading and secured storage of high dollar merchandise

Sales Associate, Sam’s Western Wear, Riverside, CA 10/94 - 10/97

• Assisted customers regarding product information and selection of merchandise

• Assisted with inventory, stock, and the overall appearance of the business

Customer Service Representative, Carter Hale, Anaheim, CA 10/89 - 10/91

• Reconciled orders with receiving sheets, called on customers, entered data into the computer, provided customer service

Accounts Receivable & Payable Associate, Microamerica, Carson, CA 7/87- 1/89

• Check credit for applicant’s line of credit, responsible for bank deposits, reconciliations, invoices, inventory, collections, receptionist relief

Education

North Orange County Regional Occupational Program, Anaheim, CA – Word and Data Processing certificates - Trained in applications for usage of office machinery and equipment

References Available Upon Request

Contact this candidate