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Customer Service Sales

Location:
Reading, PA, 19606
Salary:
40,000
Posted:
May 02, 2012

Contact this candidate

Resume:

Nicholas N. Behney

Email: wxx5lj@r.postjobfree.com Mobile: 610-***-****

Address: **** ***** ******, *******, ** 19604

PROFESSIONAL PROFILE ___________

• Marketing and Finance professional with experience in market research, account development, data analysis and presentation

design

• Effective team leader with exceptional interpersonal and communication skills

• Hard-working and adaptable performer; adept at multi-tasking in a fast-paced environment

• Motivated self-starter and resourceful problem solver with superior analytical skills

PROFESSIONAL EXPERIENCE _____

The Boston Consulting Group New York, NY

Global Alumni Communications Marketing Intern Jun 2011 – Aug 2011

• Designed and implemented a new social media marketing strategy that increased the departments following over 35%

• Compiled data/statistics on a daily basis for Global Alumni Director to use in presentations shared with the partners of the firm

• Participated in global phone conferences to help plan the company’s World Wide Alumni Day

• Researched, analyzed, and calculated data to create weekly reports for the global marketing team to use in departmental

conferences

• Translated innovative ideas for new mailings and events into organized presentations that were distributed across various

departments within the company

Merrill Lynch Wyomissing, PA

K&M Group Intern Jun 2010 – Aug 2010

• Generated and developed a stock tracker with a live feed to the stock market that could be customized to personal data preferences

• Successfully developed new accounts by cold calling and communicating with local business owners

• Implemented new design for the 401(k) sales presentation

• Audited client reviews and balanced portfolios with the system Fiserv

Key Impact Sales Lancaster, PA

Consultant Dec 2009 – Feb 2010

• Analyzed and created charts during the design process of sales presentations for the brokers

• Collaborated with brokers to edit and improve sales presentations

• Calculated weekly and monthly sales figures for individual associates in order to track highest grossing store in the region

LEADERSHIP EXPERIENCE _____

Albright College Student Activities Center Reading, PA

Front Desk Manager Jan 2009 – Present

• Managed and controlled the campus center’s daily activities; campus center used by more than 1,600 students daily

• Performed opening and closing procedures as well as delegated daily tasks to desk attendees

• Handled high volume of incoming calls on multi-line telephone while receiving messages for Student Activities Director

• Publicized Albright College to visitors, students, and trustees

Pi Kappa Phi Fraternity Reading, PA

Treasurer (2010) Vice President (2009) Jan 2009 – Present

• Reconstructed and premeditated a new Chapter Budget requiring ability to supervise and control annual budget of $20,000

• Arranged weekly and annual financial audit and reports for the local Chapter and National Office

• Revamped and headed recruitment committee while Supervising over 10 committees and 7 chairpersons

ADDITIONAL EXPERIENCE _____

Big Daddy’s Restaurant Reading, PA

General Manager Jan 2010 – Present

• Designed and Spearheaded marketing campaign

• Mentored and trained 4 new employees in customer service and in performing money transactions

• Provided excellent customer service and performed cash and credit transactions up to $2,500 daily

EDUCATION _____

Albright College Reading, PA

Bachelor of Science in Business Administration in Finance and Marketing Tracks Expected Graduation: May 2012

• Recipient of Shirk Scholarship: Sam Walton Wal-Mart Scholarship: Platt Caddie Scholarship

• Business GPA: 3.7/4.0; Cumulative GPA: 3.3/4.0



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