Executive Administrative Professional with **+ years of excellent leadership, organizational, and communication skills which have helped me to handle and manage three important aspects in my work environment: people, production, and established company procedures.
PROFESSIONAL SKILLS
* Microsoft Office, Windows, and Outlook * Business Math and English
* Lotus 123 and Excel * Management/Organizational Skills
* Word Perfect 5.1/6.1 * Customer Service Skills
* Filing/Editing, typing 80+ wpm * Bilingual (English/Spanish)
QUALIFICATIONS:
* Possess strong written and verbal communication capability in both English and Spanish
(fully bilingual).
* Exceptional diplomatic aptitude when communicating with clients in demanding situations;
constantly committed to providing first-rate customer service.
* Ability to work directly in a customer service capacity (both internal and external customers)
with high levels of enthusiasm and energy; consistently maintain good customer relations by
prompt, courteous service and attention.
* Proven self-starter, working independently, while contributing to the success of the team.
* Outstanding time management skills enhanced with strong math and analytical proficiency.
* Detail and deadline oriented and able to prioritize multiple projects.
* Inspirational leader that inspires co-workers to maintain peak performance and productivity
levels while maintaining high morale.
WORK EXPERIENCE:
KABEL-X USA 03/08 to present
* Office Manager / Executive Assistant
Contribution to the start-up of a new corporate office in Davie, Florida, directed towards technological research of fiber conversion. Acting as liaison/core between the Executive Staff: which include the C.O.O. (direct report), C.F.O., C.E.O., V.P. of Operations and V.P. of Sales.
I have managed the set-up of shipping accounts, security system, alarms, telephones, furniture, computers, uniform service, general office accounts, etc. Direct duties involve the handling and management of tracking purchase orders and invoices with accounting, importing and exporting of equipment, receiving materials, vehicle management, security system, payroll/human resources, travel arrangements, trade show arrangements, marketing materials, office supply purchases, warehouse purchases, cleaning and kitchen supplies, etc.
Generate expenses reports, generate and maintain inventory spreadsheets, participation in the creation of office policies and procedures (petty cash, vehicle management, travel, uniforms). Marketing and sales support developing and acquiring collateral material.
PALMAS DEL MAR REAL ESTATE (various positions) 07/96 – 12/07
* Sales Associate (relocated to Florida) (Jan. 2003 – Dec. 2007)
Conducted personal product demonstrations of new model homes; planned sales presentations including greeting, qualifying, demonstrating, and closing; preparation of in-house closing statements, direct contact with financial institutions for financing documents. Maintained clear, accurate sales information according to company's reporting system. Maintained up-to-date prospect files and marketing reports; perform follow-up and self-prospecting activities to maximize sales. Provided service and follow-up to developers, prospects, and customers. Assisted in the development of marketing materials and events. Participated in continuous professional training to learn and develop professional skills. Independent contractor working with Director of Sales & Marketing.
* Sales Manager (Sept. 1999 - Jan. 2003)
Spearheaded the sales presentations of the newest addition to the Resort Country Club,
the Beach Club, to prospective new members. Participated, developed, and executed marketing plans and programs for sales of the new Beach Club for both short and long range to ensure growth and expansion. Responded to and initiated contact with all existing and prospective members to give details and explain benefits of newest addition to the Club.
Preparation of sales report showing sales volume and potential sales for budget purposes. Recommended budget appropriations-expenditure. Direct liaison with senior management of organization. Direct report to President and Director of Sales & Marketing.
* Executive Assistant/Office Manager (July 1996 - Sept. 1999)
Coordinated day-to-day activities of the Real Estate Sales and Administrative divisions to ensure operational efficiency and sales. Analyzed and organized administrative operations and implemented organizations policies and procedures. Management of administrative staff; trained, developed and motivated; evaluated performance and maintained discipline. Direct liaison with senior management of organization. Direct report to Vice-President Sales (’96 – ’98) and Director of Sales & Marketing (’98 – ’99).
ASCOM TIMPLEX, INC. (various positions) 11/85 to 12/95
* Executive Assistant/MRO Buyer/Planner-Buyer
EDUCATION
* Columbia College, Puerto Rico (’96-’00) Bachelor's Degree, Business Administration
ADDITIONAL EDUCATION
* National Association of Home Builders "Master" Certified New Home Sales Prof. 2007
* Florida Hispanic Real Estate, PR Florida Real Estate Pre-License Course, 2006
* "Instituto de Realtors de Puerto Rico" Puerto Rico Real Estate Course, 2001
RECOGNITIONS/AWARDS
* Bronze Award 2003 – National Association of Home Builders - $1.1M new home sales
* Silver Award 2004 – National Association of Home Builders - $4.6M new home sales
* Sterling Society Award 2004
* Rising Star 2004 – “Most Improved” Award – Palmas del Mar Real Estate
* Silver Award 2005 – National Association of Home Builders - $2.8M new home sales
* Sterling Society Award 2005
* Silver Award 2006 – National Association of Home Builders - $3.3M new home sales
* Diamond Society Award 2006