Patricia A. Scallan - HR Professional

Patricia A. Scallan

** ***** **** • Cartersville, GA 30121 • Phone: 954-***-****/770-***-****

E-mail: ****************@*****.***

Qualifications:

• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills.

• Dedicated, innovative, and self-motivated team player/builder with the ability to prioritize projects, set deadlines, and meet goals.

• Thrive in both independent and collaborative work environments.

• Intermediate to advanced working knowledge of MS Office 2007& extremely internet research savvy.

Experience:

Human Resources

• Develop and implement compensation programs, performance management and succession planning procedures

• Interpreted company policies & procedures, employment laws & regulations, problem/resolution management, and conducted formal investigations related to harassment/discrimination

• Health & Wellness Benefit administration (medical, dental, vision, life, disability, EAP, & COBRA)

• Managed Leave of Absence benefits & Worker’s Compensation claims to ensure the compliance of state & federal regulations (FMLA, WC, USERRA, & ADA)

• Coordinated associate relation events, created presentations & conducted training seminars related to employment topics to a variety of audiences

• Recruitment efforts including phone screening, interview scheduling, background investigation, and employment verifications, organized New Hire Orientation, temporary housing, & coordination intern/extern programs

• Date entry for all time & attendance and personnel transactions such as new hire, termination, leave of absence, benefits deductions, garnishments, etc.

• Process Payroll for 250+ associates (salaried & hourly) and conduct appropriate audits to ensure data integrity

Customer Service

• Supervised front desk receptionist, office coordinators and field investigators

• Trouble-shot customer/associate/student relation issues

• Served as liaison between customer and management to ensure proper communication

Administrative

• Prepared mailers, created handbooks, forms, contracts & correspondence

• Calendar/Schedule and travel arrangement coordination

• Accounts payable & receivable, invoicing and expense report management

• Conducted monthly inventory for 7 retail stores

Work History:

United Retail Service, LLC (February 2007 – Present) ~ HR Generalist

Boca Raton Resort & Club (January 2006 – November 2006) ~ Executive Assistant to the Director of HR

Steiner Education Group (September 2002 – January 2006) ~ HR Representative/Executive Assistant

CEO Investigative Group (March 2002 – September 2002) ~ Case Manager

Advanced Power Technologies (February 2000 – March 2002) ~ Assistant to the President & VP of Sales

Education/Training:

Kennesaw State University ~ 2007 ~ Human Resource Management Certificate

Currently preparing for HRCI’s PHR Certification

Member of SHRM National since 2004 & SHRM Atlanta since 2008

Semi-fluent in the Spanish language

PowerPoint for Financial Presentations ~ 2004

Northeast High School ~ Diploma with concentration in Business (FBLA) ~ 3.0 GPA

PROFESSIONAL REFERENCES WILL BE PROVIDED UPON REQUEST

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