Customer Service Representative

*** ***** **. **** *

South Boston Va., ***** 276-***-****

Quentin Preston

Objective Seeking a position in Customer Service where my extensive experience will be further developed and utilized.

Experience 05/2010- 08/2011 Ryla Inc. Marietta, Ga.

Customer Service Representative

Complete ongoing training to stay abreast of product, service and policy changes.

Strike a positive and cooperative tone with both customer and coworkers.

Demonstrate best judgment in the disbursement of adjustments and credits.

05/2008- 02/2010 Commercial Enterprises Christiansburg, Va.

Technical Support Specialist

Provided effective and consistent technical support.

Performed tasks related to answering customer inquiries via telephone, in person, or thought applications and correspondence.

Interacted with customers while providing program information, regulations, laws, policy and procedures.

01/2007- 03/2008 Star Tek Inc. Collinsville, Va.

Customer Service Representative

Deliver world-class customer service and build customer satisfaction and loyalty.

Provide effective and timely resolution of a range of customer inquires.

Strive for one- call resolution of customer issues.

Education 2011- Present University of Phoenix Phoenix Az.

Bachelor Degree in Psychology

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