inside sales/marketing coordinator
Resume:
David R. Oliver
Woodridge, IL 60517
Cell 331-***-****
E-mail:********@***.***
SUMMARY OF
SKILLS
Over ten years marketing, sales and management experience.
Copywriting/PR writing experience at award winning ad agency.
Strong analytical skills, successfully designed and managed several market research and customer database analysis programs.
Developed successful outbound calling/lead development program for leading national equipment rental company.
Proven ability to work independently and meet deadlines. Earned college degree as adult while working full-time and raising a family.
Fluent in Microsoft Office applications, Act and Internet programs.
EMPLOYMENT
EXPERIENCE
2009-2010 American Intercontinental University, Downers Grove, IL
Admissions Advisor
Responsible for recruiting and advising students for leading online university.
Successfully recruited students through outbound calling programs.
Managed successful start rate by advising students on financial aid issues, transcripts, academic issues, and site navigation.
2008- 2008 Kropp Equipment Inc., Streamwood, IL
Territory Manager
Performed outside sales account management functions for leading lift equipment rental company.
Lead company in new customer accounts acquired for 2008.
2007- 2008 Metrolift, Sugar Grove, IL
Inside Sales/Marketing Coordinator
Performed various account management and marketing functions for the second largest “stand alone” equipment rental company in the U.S.
Responsible for inbound calls, qualifying customer needs, order entry, inventory management and delivery scheduling.
Developed and managed production of company web site, wrote majority of web site content, managed regular updates.
Conducted quarterly customer analysis reports for analyzing customer year to year revenue, equipment category revenue and ROI, geographic markets and competitive research.
2005-2007 NES Rentals, Des Plaines, IL
Sales Representative/Sales Support Manager
Performed account management duties for fourth largest equipment rental company in U.S. Promoted to sales support manager position.
Developed outbound calling lead generation program responsible for 25% annual increase in new customer business and 42% annual increase in inactive accounts revenues.
Designed customer analysis program focusing on trends by sales territory, customer and equipment category and length of rentals.
Responsible for inbound calls, order entry, inventory management, customer service, qualifying customer needs, delivery scheduling.
2001-2005 RentalMax Corporation, Wheaton, IL
Branch Manager
Managed branch of ten-location chain of equipment rental centers
Responsible for equipment budgets, personnel issues, sales and marketing initiatives, safety issues, resolving customer issues, capital improvement budgets.
2000-2001 Slack Barshinger & Partners, Chicago, IL
Associate Account Manager/Public Relations
Performed account management duties for award winning B2B Marketing agency.
Developed and implemented strategic public relations programs within integrated marketing campaigns. Successfully advanced clients’ key messaging through numerous media placements.
Wrote press releases, bylined articles, web site copy, case studies and other communications.
Managed media contact and editorial calendar databases.
1995-2000 RentalMax Corporation, Downers Grove, IL
Inside Sales/Marketing Coordinator
Performed marketing and sales functions for Chicago area rental company.
Created customer research programs and customer database upgrades.
Designed and edited quarterly company newsletter, on-hold scripts, and web site copy. Representative for industry trade shows.
EDUCATION
Columbia College Chicago
B.A. degree with honors, Marketing Communications/Public Relations
3.9 of 4.0 grade point average
ADDITIONAL
ACTIVITIES/SCHOLARSHIPS
Recipient of American Rental Association Annual Scholarship
Graduate Aurora Chamber of Commerce Leadership School
Member, Wheaton Chamber of Commerce Marketing Committee
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