CIO / Business Development/Key Accounts /Systems integrations

A professional position that will utilize my expertise in the areas of Account Management, Sales, Presentations, Business Development, Engagement Management and Relationship Development in order to:

• Develop business opportunities and expand revenues with new and existing accounts

• Maintain point of contact with clients to deliver consultative advice for improved operations and solutions

• Maintain client satisfaction by delivery of contracted solutions and exceeding expectations

• Translate business requirements into technical terminology, plan and anticipate changing technologies and communicate outcomes to clients

Professional Summary

Results-driven management executive with years of highly successful management experience as, CTO, Director of Informational Support Services, Sales and Project Management. Adept at problem resolution, with an emphasis on interdepartmental requirements, cost controls/reductions and informational systems development. Full profit and loss expertise within a full range of supervisory activities and responsibilities.

A unique combination of interpersonal and technological skills.

Analysis Business / Technology Establish Processes & Procedures Time Management

Business Solutions Marketing Customer Relationship Skills Product Evaluations

Information & Project Management International Business Transactions Strategic Development

Management / Supervision Sales Engineering Conceptualized / Design

International / Domestic Start-ups Forecasting & Evaluation Process Design & Improvement

Profit Optimization Organization / Planning E-commerce Marketing & Sales

Nov 2000 to Present Safety Solutions Systems Englewood Cliffs, NJ

CIO / Business Development/Key Accounts /Systems integrations Washington, DC

Safety Solutions Systems develops and licenses proprietary, comprehensive, web-based Employee Compliance Management Applications designed to collect and warehouse employee compliance information for OSHA, DOT, and EPA compliance management. This application integrates information from various internal and external sources allowing for comprehensive information management reporting.

. Subject matter expert / liaison between Customers and vendors.

Developing or identifying Enterprise Web based E-commerce training solutions, developed private brand portals for large clients. Working environment MS Windows, SQL, RDBMMS, Storage solutions and system management

Major clients include RSC equipment Rental, Terminix, National Oilwell, King Ranch, Atlas Copco and Prime Energy

Results: Increased Revenues from sales from 5% to 90%.

Pre-sales consultant for presentations to senior management, vendor demos and meeting facilitator.

• Establish, communicate, and drive strategic- and tactical-level goals for the software department in light of customer and organizational priorities.

• Oversee the design, development and execution of multiple technology software applications, products, projects and operations, monitor and manage these activities to achieve reliability, stability, accuracy and speed.

• Structure and develop a software technology development operation that supports the product software development process, including systems enhancements, Disaster Recovery, new product development, computer operations, development and maintenance.

• Developing or identifying Enterprise Web based E-commerce training solutions or developed private brand portals.

• Develop, Negotiate and manage client contracts, selling partners and RFP’s.

• Engagement Manager, Single Point of contact for Problem Resolution with both Clients and Vendors and selling expanded services Training and Presentations. .

• Direct project team members (including vendor resources), create and maintain project timeline and resource schedules

Jun 1999 to Nov 2000 E*Trade Group, Inc. Alpharetta, GA

Engagement Manager / Sr. Project Manager

E*TRADE - A personalized and fully integrated financial services solution that includes brokerage, banking and lending.

Engagement Manager--Acting as clients’ advocate responsible for managing the overall client relationship from the inception. Building an executive business and technology relationship with an individual business unit leader and its staff to help translating business requirements into technical terminology, plan and anticipate changing technologies and communicating to project teams and stakeholders. Main point of contact with the client for all non-specific project related matters, coordination, invoicing, cross promotions and new business development. Develop budgets, identified project risks and associated risk mitigation strategies. Maintained client satisfaction by meeting or exceeding their expectations while working under pressure situations with tight deadlines.

Sr. Project Manager- Single focal point, (handling multiple projects), developing Project Management Plans (Project Selection- Project Initiation -Project Planning-Project Execution -Project Monitoring & Control -Project Close-Out) P& L responsibilities for my projects totalling over 9m to coordinate all IT issues and communications. Innovated, spearheaded and managed the Project Management Office (PMO) for all business projects and initiatives. Managed Full Life Cycle (FLC) multi-projects, large B2B and B2C project for both internal including third party. Developed Service Level Agreements (SLA’s) for internal and external clients. Directed senior project managers and systems engineers to ensure quality assessments, security and detail project plans to fulfill the clients’ needs. Directed and managed the deployment for E*Trades store front Kiosks. Managed insulations of EMC storage devices for data warehousing project. Managed and mentored other project managers and consultants. Working environment MS Windows, SQL, RDBMMS, Storage solutions and system management

Results: PM Office created new accounts, which increased business volume by 50%; initiatives saved 60% for client labor costs by combining projects and deleting non-revenue generating projects.

• Matrix managed a staff consisting of cross-functional teams both internal and external resources.

• Director and Meeting facilitation coordinator providing direction, project resources monitoring project activities.

• Managed assessments, develop business solutions and deployment including WEB content.

• Lead teams of 20 developers, 8 outside consultants, 8 project managers, 7 systems analyses

Apr 1996 to May 1999 Pacer International, Inc. Delray Beach, FL

Director, Market and Development

Results: Increased new sales of $150 M from British telecom’s (BTI) 11 joint ventures and increased new initiatives to Telfort for $9 M.

Director, Network/Systems Manager – Telfort Amsterdam, Netherlands

New second ILEC (Incumbent Local Exchange Carrier) telephone carrier in the Netherlands, providing senior level planning, best practices and facilitate engineering, integration and test of Telfort’s implementation inventory system, BMP (billing mediation programs) Oracle Financials, HP OEMF, networks, infrastructure, T1/T3 lines, Switches, Web, G.I.S. system (Geographic Information System) and similar systems. Project planning which included, project management methodologies, security, creation and maintenance of detailed project plans, schedules, scope definition, risk management, and Create and monitor and budget responsibility. P& L responsibilities for my projects totalling over 5m Working environment MS Windows, SQL, RDBMMS, Storage solutions and system management

Results: Increased revenues by 10%, lowered cost for doing business by 5%, increased productivity of the existing staff, saving 5% by not using outside consulting services

• Matrix managed cross-functional teams both external/internal customers and vendor resources, direct management of internal resources for product(s) launch.

• Developed RFP’s proposals and contributed to the final negotiations and contracts

• Assessment and planning for the integration and migration or replacement, of N/S legacy systems.

• Developed and Managed Service Level Agreements (SLA’s) for internal and external clients.

• Developed Global web based repository to store common goals, Security issues, resolutions and operational and procedural manuals for the 11 Joint Ventures.

• Actively participated in semi-monthly board meetings to set expectation, priorities and direction.

• Director and Meeting facilitation coordinator for projects.

• Lead Sr. steering committee member for lessons learned for British Telecom’s 11 European Joint Ventures.

• Lead team of 60 developers, 10 consultants 10 project managers

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