Activities, Volunteer Mangament, Sales
Resume:
MANAGEMENT PROFESSIONAL
Marketing • Senior Activities & Recreation • Volunteer Management
Results-driven professional with a proven progressive management career in the Geriatric Activities/Recreation, Volunteer Management and Marketing industry. Skilled at developing, planning, and executing programs for Senior facilities.
CORE LEADERSHIP QUALIFICATIONS
• Team Building/Leadership • Staff Training& Development • Risk Management • Excellent Customer Service skills • Staff Supervision • Program evaluation
PROFESSIONAL EXPERIENCE
* THE CHERRY HILLS CLUB, Sun City, CA 11/11 to Present
170 Apartments/ Independent and Assisted Living Community.
SALES AND MARKETING COUNSELOR
Assist the Marketing Manager with all components of Senior Living Community Sales. Call potential move in’s, assisted prospective residents with selecting their choice apartment. Processed all required documentation according to California RCFE standards.
* THE VILLAGE HEALTHCARE CENTER, Hemet, CA 2010 to 11/11
Continuing Care Retirement Community serving residents in Assisted Living, Skilled Nursing, Rehab and Long Term Care.
ACTIVITY & VOLUNTEER SERVICES DIRECTOR
Plan, implement and manage all activities related to senior needs within care setting. Identified, interviewed and evaluated volunteers for facility need. Coordinate with the marketing department on facility/community events, marketing including written press releases and advertisements of the facility. Provide tours of facility to potential residents and their families.
* DEVONSHIRE CARE CENTER, Hemet, CA Skilled HealthCare 1/2010 to 7/2010
99 Bed Skilled Nursing Facility
MARKETING DIRECTOR/ADMISSIONS
Responsible for all public relations/special events, marketing and admissions screenings for the facility. Duties included: Design and development of marketing and promotional materials for the facility, responsible for all census development, Acted as a liaison between the facility and hospital case managers and family members during the pre-admission and admission process. Handled all tours, admission screenings and initial inquiries. Completed admission paperwork with the responsible party, family member, power of attorney or resident upon admission. Provided any other services or duties as required by the Administrator.
* THE VILLAGE HEALTHCARE CENTER, Hemet, CA 2004 to 2010
Continuing Care Retirement Community serving residents in Assisted Living, Skilled Nursing, Rehab and Long Term Care.
ACTIVITY & VOLUNTEER SERVICES DIRECTOR
Plan, implement and manage all activities related to senior needs within care setting. Identified, interviewed and evaluated volunteers for facility need. Coordinate with the marketing department on facility/community events, marketing including written press releases and advertisements of the facility. Provide tours of facility to potential residents and their families.
• Organized events such as the annual Senior Games & Ms. Golden Girl Pageant for elders in the community.
• Complete all required State documentation (MDS, Care planning, Quarterly Resident Progress Notes and Resident
Assessments)
* THE ACTIVITY DIRECTORS NETWORK, Livingston, TX www.Activitydirector.net 2004 to Present
A leading provider of Continuing Education Units, Program Resources and Support to Activity Professionals across North America.
SENIOR CONSULTANT/EDUCATOR
Responsible for the Marketing of Online Continuing Education Classes, Creating educational workshops that include the following topics: Hospice Patient Programming, Activity Departments Role in Marketing their facility, Volunteer Recruitment and Management, Integrating Wii Into a Senior Recreation Program and Activity Department Fundraising. Responsible for grading completed student assignments and providing feedback related to completed assignments.
EDUCATION/PROFESSIONAL AFFILIATION
• 2011, National Certification Council for Activity Professionals, Cincinnati, OH
Completed the National Activity Professional Train the Trainer Program/Certification
• 2010-Present, University of Phoenix, Temecula, CA
Currently working towards my BA in Human Services
• 2007 to 2010- Mt. San Jacinto College, San Jacinto, CA
Working Units to transfer to CSU Long Beach Recreational Therapy Program
• 2004, Chaffey Community College, Rancho Cucamonga, CA
72-Hour Geriatric Activity Professional Training
• 2001, Weber Tech High School, Stockton, CA
High School Graduate
Professional Affiliations:
National Certification Council for Activity Professionals- Certified Activity Director, Train the Trainer Certified
Executive Director- Miss Hemet/Miss San Jacinto Scholarship Pageant Program
REFERENCES
Available Upon Request
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