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Manager Management

Richmond, British Columbia, V7C 3K8, Canada
March 30, 2011

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Elena Vinarskaia

#***-**** ***** ****, ********, BC V7C 3K8 Tel: 604-***-****

OBJECTIVE: Responsible Gambling Coordinator 2010.114


• Management professional with 10 years of program development and client relationship experience

• Excellent knowledge of community resources and services available for people with mental health problems

• Solution focused relationship management style

• Experience with developing budget, establishing long-term goals, coordinating, implementing and evaluating programs, hiring and supervising staff and volunteers

• Skilled in working with various cultures


Bachelor’s degree in Social Work UBC, Vancouver 2001

Crisis Intervention Training CHIMO Crisis Services, Richmond 2002

Mediation and Conflict Resolution UBC, Vancouver 2006

Volunteer Management UBC, Vancouver 2008

Managing the Multicultural GNH, Vancouver 2010



Program Development

• Assess the community and organizational needs and assets, establish program(s) goals and objectives with inputs from the community and the Executive Director

• Develop and implement long-term goals and objectives

• Develop and implement an annual budget and operating plan to support the program

• Research, assess and communicate findings and priorities for services

• Write program(s) reports and collect statistics

• Develop, coordinate and implement programs and services to address social issues. Plan, implement and evaluate seasonal activities, special events and monthly workshops.

Community Development

• Liaise and establish good working relationship with program funders, community groups and other service providers

• Design and implement prevention programs to meet community needs

• Conduct social research

Staff and Volunteer Management

• Hire, supervise and evaluate staff and volunteers

• Implement monthly orientation sessions. Ensure all staff and volunteers receive appropriate training in accordance with organizational standards

• Design position description and delegate duties to program staff and volunteers


Program Manager

Settlement Services, Vancouver September 23, 2010 – present

Program Manager

Gordon Neighbourhood House January 4, 2005 – September 23, 2010

1019 Broughton Street, Vancouver

Crisis Line Coordinator January 25, 2003 – January 3, 2005

CHIMO Crisis Services

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