Customer Service Sales

CLAUDE SHEPHARD

*** *. ********* ****. #***

Inglewood, CA 90301

310-***-**** or **************@*****.***

Professional Skills:

Bachelor of Science in Accounting

Advanced Spreadsheets, Accounting Reports with reconciliations, & Auditing

Experience/Understanding of GAAP Standards & Government Regulations

Advanced PC MS Windows, Excel(V-Lookup and Pivot Tables), Word, PowerPoint, 45 wpm

Journal Entries/General Ledger/Invoices/Expense Reports/ Month end closing/Balance Sheet and Financial Statement Preparation

Navision, MAS90, Hyperion, AS400, Platinum

Effectively and accurately worked with web based applications to complete, report, and receive work assignments

Detail-oriented, quick learner of Accounting programs and systems

Managed vendor and customer contract sales, inventory, and rebates

Exceptional interpersonal, customer service, decision making, and individual problem solving skills

Ability to organize, prioritize, meet deadlines, and multi task with quality and professionalism

Contract review and accurate inventory management skills

Field training personnel/officer

Experienced forklift/puller operator, receiver, and ability to lift 75 pounds

Experience:

Acosta Sales and Marketing Company, Brea, CA 03/12 - Present

Retail Merchandiser

Effectively and accurately processed, reported, and managed work assignments through web based applications

Read and followed a plan-o-gram to effectively complete set/project work

Partnered with store personnel and co-workers to achieve and maintain merchandising excellence and build an effective working relationship

Stocked and maintained product display in acquiescence with vendor standards

Mattel Inc., El Segundo, CA 06/11 - Present

Senior Security Guard/Officer

Enforce security regulations and restrictions relative to company operations

Reduced the theft of prototypes and product through stringent surveillance

Perform hourly rounds and escorts throughout all the Mattel facilities

Worked with internal departments to enhance security at Toy Fairs and Shows

Claude Shephard

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Coquette International Inc., Carson, CA 06/11 - 06/11

Warehouse Clerk/Receiver

Researched, verified, and selected product with demand and buy order

Performed loading and unloading trucks (forklift and manually)

Received, unpacked, and checked arriving shipments for accuracy

Helped in research of department products shipments and order verification

Transported shipment to particular areas by forklift or other tools

Helped set-up the warehouse and inventory product numbering

Accountemps (Denim Tech), Los Angeles, CA 05/11 - 05/11

Accounts Payable Clerk

Responsible for conducting research and updating vendor files in Navision

Conducted research on payment errors because of data entry via spreadsheets

Handled the processing, distribution, accuracy verification and maintenance of invoices

Prepared invoices for payment through batching and Navision input

California Highway Patrol, Culver City, CA 12/02/ - 04/10

California Highway Patrol Officer

Responsible for investigating and reporting 400 traffic accidents/incidents

Managed and supervised multiple high pressured intense scenes under emergency conditions with professionalism and poise

Reduced the California mileage death rate through arrest and patrol

Impeccable interpersonal/service skills communicating with the public

Accountemps, Los Angeles, CA 12/01 - 12/02

Staff Accountant

Prepared and maintained general ledger and customer account reconciliations

Responsible for fixed asset schedules and associated depreciation calculations

Assisted with month end close and monthly entries (prepaid and accruals)

Maintained daily and monthly bank account reconciliations and transactions

Processed invoices, researched payables and accounts receivable balances for validity and other research task and provided support to Accounting Manager

Set-up, managed, created, reconciled, customer accounts per various contract stipulations with percentage co-op advertising and rebates earned

Education:

DeVRY University - Bachelor of Science Degree in Accounting - GPA 3.2

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