Loss Prevention and Safety manager

Gerald Watson

*** **** **** *****, *** Angeles, ca 90044 ********@*****.** Primary Phone: 1-510-***-**** Secondary: Phone: 1-323-***-****

OBJECTIVE I am currently seeking a career opportunity where my skills in retail security, safety and operations management will benefit my employer and enhance the profitability of the workplace, promote quality customer service and provide a safe environment for customers and employees.

QUALIFICATIONS: I have worked for over 14 years in the safety, Loss Prevention, security and business operations with major retail, security companies and also one major rental car company. I have been trained on the Dupont STOP safety program and food safety. I have extensive knowledge of managing workers' compensation claims, Inventory, payroll for employees and dealing with OSHA inspections and Hazardous materials at the workplace. I am also an expert in dealing with Internal and external theft of company assets using the latest reports available.

EXPERIENCE

01/2008-NOW Vayama.Com (Work from Home)

Fraud Investigator 1

Responsible for detecting fraudulent activity in online travel bookings. This includes working with a variety of online search tools, calling credit card issuers and speaking directly with customers verifying billing info, investigating chargeback’s, monitoring declined Credit cards for potential attempts to fraud the company and managing a number of email, phone and ticketing work queues.

04/2004-10/2008 Costco Wholesale Warehouse

Area Loss Prevention Manager

I manage the safety and security programs for very high volume warehouses. Supervise member service departments. Conduct internal and external investigations, manage the restitution, legal, bad check, workers’ compensation and general liability claims. I also manage all OSHA issues and train management and associates on loss prevention, Inventory management and Safety issues.

10/2001-04/2004 Lowe’s Home Improvement

Loss Prevention and Safety Manager/Assistant Store Mgr, Union City, Ca

I handle all Safety, Physical Security, Hazardous material, Internal, External and Inventory Shrink Reduction programs by being proactive with store team and address Safety and Inventory issues to management to drive them to be safe and profitable by cutting controllable loss. Promoted to the Hard lines ASM after years of initiative.

3/1998 -10/2001 T.J. Maxx Newark, Ca

Senior Loss Prevention Investigator

Identify and detect all large organized crime rings against the company that would create a loss to the company. Train and supervise LP agents and direct them on internal case issues. Maintained a successful safety program.

EDUCATION:

3/1998 Wicklander and Zawlawski and Reed Interview trained US-Ca-Oakland

Certification

I was trained how to conduct an employee theft interview and the way to determine misleading behaviors.

Took waste reduction strategy courses, payroll, workers’ comp and general liability investigations and also Business literacy classes.

8/1989 U.S. Naval master-at arms school (MP) US-New Jersey-Lakehurst

Certification

Learned and enforced the Uniform code of military justice, conducted criminal investigations, maintained military standards of navy personnel.

Sears LPM school US-Illinois-Chicago

Certification

Completed Asset protection mgr advanced course training in inventory management, physical security and internal investigations

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