Front Desk Intern

MOHIT SEHGAL

D*, *** Riverboat row, Newport, KY-*1071 513-***-**** ********@*****.***

Objective –A career opportunity with a leading hotel, with an employee friendly environment and dedicated people who will help me excel while contributing to the success of my employer.

Experience Quality Inn & Suites- Cincinnati, Ohio 01/ 2009-05/2009

Front Office >Ensure smooth functioning of the department, as well as house-keeping >Perform night audit and verify daily transactions >Maintain guest relations, handle queries, reservation and meeting guest needs >Assign rooms to maids and inspect rooms

The Imperial Hotel- New Delhi, India 01/2008-11/ 2008

Catering Executive (5 Star Deluxe-289 Rooms, 6 restaurants and banquets) >Ensured guest needs are met while maintaining consistency in service standards >Closed and change shifts, take inventories, maintain par stock >Assisted in Banquets and Coffee-shop along with daily restaurant operations

The Taj Mahal Hotel- New Delhi, India 08/ 2005-01/ 2008 Guest Service Agent (5Star Deluxe-296 rooms, 6 restaurants and banquets) >Greeted the guests, checked guest in and out of the hotel >Met guest needs in regards to hotel product and relative information >Acted as one point contact between guests and hotel >Appointed as 24 hrs butler for high profile guests (such as celebrities, CEO's and Head of Nations) >Served in 24 hrs lounge, specially for breakfast, hi-tea and cocktail hours.

Barista Coffee Company Ltd- New Delhi, India 06/ 2005-08/2005 Guest Experience Manager >Meet, greet and treat the guest >Oversee staffing, training and allocating service areas >Take inventories and make requisitions >Maintain guest relations

Education Bachelor of Science- Hotel & Hospitality Administration June-2005

Additional Skills Team worker, self-motivated, able to work under pressure, capable of independent decision making.

References furnished upon request

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