Software Engineer Sales

(M) 516-***-****

*******.**@*****.***

Anvitha Nagaraja Gowda

Professional Summary:

• Worked in Accenture, Bangalore, INDIA and MphasiS an HP Company, Pune, INDIA as a Software Engineer (LOTUS NOTES Developer)

• Around 4.2 years of IT experience and involved in Design, development, maintenance and supporting client and web applications.

• Strong experience in Enhancing the existing system to add new business features to the system using Lotus script, formula language and Javascript.

• Conversant with Lotus Script, HTML in Notes / Domino application development.

• Expertise in Preparation of System Requirement Specifications from business requirement.

• Expertise in Preparation of Application Design Document from System requirement.

• Involved in Preparation of Application Test Plans and Work Process Reports.

• Performed Coding/Development, Unit Testing & System Testing.

• Supported User Acceptance testing.

• Involved in Implementations (Migrations).

• Followed Quality Process during SDLC.

• Participated in peer reviews / walkthroughs of program code.

• Possess excellent communication skills along with dedication, and commitment for work

• Quick learner, possess problem solving skills, and strong team player.

Qualification: (BE) Bachelor of IT engineering from MCE, Vishweshwaraiah University (VTU) (2006),India

Technical Skills:

Languages Lotus Script, Formula, JavaScript, HTML, Java, JSP, SQL.

Operating Systems Windows 9x/2k/XP.

Databases SQL, MS Access

Tools & Utilities Remedy tool, HP SERVICE DESK, Edit Plus, SQL Analyzer, Microsoft Suite (Word, Excel, PowerPoint, Access),HP Quality center.

Domains Telecommunication, Products.

Work History:

Duration Organization Designation Location

July 12th,2010 – tildate. Accenture Software Engineer Bangalore, India

May 7th ,2007 – July 02,2010 MphasiS an HP Company Software Engineer Pune, India

Project Profiles:

1. Henkel

Client Name HENKEL

Environment IBM Lotus notes, java script, html

Project Duration July, 2010 - July 2011

Company Accenture

Project Description:

A) Title : Idea Management - Innovation Lounge U-K

Description :

Innovation Lounge U-K (IDM UK) has been developed for Henkel Corporate Cosmetics division. This is a web-based application to create motivation for higher innovation participation and quality. The Innovation Lounge U-K is an ongoing innovation process focused on product innovation and involves only employees of departments close to marketing which is handled as configured teams. The application built entirely in Lotus Notes with a browser interface features complete idea workflow comprising submission of new idea, pre-supporter approval, evaluation by both Fresh eye and Expert group evaluators and the final score. The evaluation is based on 5 criteria on a 7-point scale: news value, relevance, spontaneous appeal, sales/market potential and feasibility. Every submitter gets a detailed evaluation feedback. This consists of the total score, the ratings of each criteria and qualitative comments from the evaluators. Based on the feedback which the submitter got from the evaluators a re-submitting of the reworked concept is possible. A side-by-side screen supports the rework of the concept and also supports the evaluation.

The application can export the generated report to excel format and inno administrators can generate report for top 1 team and also best concept of the year. The individual and team will be awarded accordingly.

Role & Responsibilities:

Participated in development, enhancement and maintenance activities such as:

• Enhancing the existing system to add new business features to the system.

• Preparation of System requirements from business requirement.

• Preparation of Application Design Document from System requirement.

• Preparation of Application Test Plans and Work Process Reports.

• Coding/Development and performing Unit Testing & System Testing.

• Supporting User Acceptance Testing.

• And also involved in Implementations (Migrations).

• Production support once the code is released.

• Maintenance of the Application by solving the tickets raised through Remedy tool.

• Interaction with Administrators, customers, developers, managers and executives to ensure

trouble free configuration, administration and maintenance of Lotus Notes clients and Domino servers.

• Created java agents for Retrieving data from Oracle database applications using ODBC/JDBC connections.

2. Special Customer Arrangement (SCA)

Client Name SPRINT NEXTEL

Environment IBM Lotus notes, java script, Java

Project Duration May 2007 To July 2010.

Company Mphasis an HP company

Project Description:

Sprint is one of the largest telecom service providers in United States market. SCA The Special Customer Arrangement (SCA) process is designed to support Sales by addressing unique customer requirement that do not fit within Sprint’s standard product offerings. The SCA process allows the Sales Account Team to submit a request for review. In that review the SCA evaluators will contact the appropriate Sprint groups to review the request, gather those responses, obtain special pricing and respond back to the Account Team. If approved the account team then may present that to the customer and then order the service as identified in the SCA approval. The special pricing that is accomplished in the SCA process is limited to identifying any additional charges that would be applicable to the service being offered. The SCA process does not address discounts. Special Customer Arrangements deals with customer preferences regarding the setting up of customer access circuits

The Special Customer Arrangement (SCA) Life Cycle Database is an intranet-based tool that effectively manages all processes from proposal to retirement of an SCA.

The SCA Life Cycle process is comprised of three major phases:

Analysis & Planning

Implementation & Billing

Maintenance

URLs: http://www.sprint.com

Role & Responsibilities:

• Involved in Analyzing System requirements and preparing Design.

• Development, testing and Production Support.

• Participated in Migrating the code to production Server.

• Mentoring new joiners.

• Replication of data, Maintenance of Database Templates.

• Conversant with Lotus Notes Tools i.e. DECS

• Created java agents for Retrieving data from Oracle database applications using ODBC/JDBC connections.

• Interaction with Administrators, customers, developers, managers and executives to ensure

trouble free configuration, administration and maintenance of Lotus Notes clients and Domino servers.

• Production support once the code is released.

• Maintenance of the Application by solving the tickets raised through Remedy tool.

3. Data Order Collaboration.

Client Name SPRINT NEXTEL

Environment IBM Lotus notes, java script, Java

Project Duration May 2007 To july 2010.

Company Mphasis an HP company

Project Description:

DOC is an ordering tool for Data, High Speed Data, and PC IVAN products. The process involves efforts of Network Engineers (NE), Sales Representatives (SR), Technical Account Consultants (TAC), Sales Implementation Specialists (SIS), and Order Management Group (OMG) representatives.

DOC was developed to provide users with a vehicle to submit, track, and process data orders. The DOC database was developed to allow a seamless interface between field workgroups (sales, sales support, OMG, etc.) and downstream work groups (contracts, provisioning, table builders, translations, etc.).

DOC allows entry and validation of sales, technical and site information. OMC processes the orders and routes them to the appropriate downstream systems (i.e. CIS, MOM, OE, FMS, and Enterprise). DOC allows communication and the sharing of data between all organizations involved in the order entry process.

URL: https://iconnect

Role & Responsibilities:

• Involved in Analyzing System requirements and preparing Design.

• Development, testing and Production Support.

• Participated in Migrating the code to production Server.

• Interaction with Administrators, customers, developers, managers and executives to ensure

trouble free configuration, administration and maintenance of Lotus Notes clients and Domino servers.

• Production support once the code is released.

• Maintenance of the Application by solving the tickets raised through Remedy tool.

4. TICKET LOG APPLICATION

Client Name Mphasis

Environment Java, JSP, HTML, Javascript

Project Duration July 2007 To Nov 2009

Company Mphasis (Internal project)

Project Description:

This project is to keep track of all the production ticket (service calls and Incidents ) details of entire Sprint account.

Report generation is done as well (Excel reports)

Role & Responsibilities:

- Requirement Analysis and Designing.

- Development, Testing and Maintenance.

General Information

Date of Birth 10th April, 1985 Companies worked Accenture, India

Mphasis an HP Company, India

Languages English, Hindi, kannada Designation Software Engineer

Alternative Email **.*******@*****.***

Marital Status Married Nationality Indian

Native Bangalore, Karnataka, India Residency status L2 with work permit (EAD)

Declaration

I consider myself familiar with the Software Engineering Aspects. I am also confident of my

ability to work in a team. I hereby declare that the information furnished above is true to

the best of my knowledge.

Yours Obediently,

Anvitha Nagaraja

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