Travis R. McLane, CTFL, CBA

**** ********* *****, ***********, ** 32312

850-***-****

wvc36t@r.postjobfree.com

TRAVIS MCLANE RESUME

SKILLS SUMMARY

ISTQB Certified Tester. (Certificate#08-CTFL-00445-USA) More than 7 years of manual software testing experience with the Florida Department of Health. Strong background in user software training with over 16 years of classroom teaching experience. More than 16 years of software helpdesk management experience.

I have also received Business Analyst certification from ESI and George Washington University.

Completed SQE Mastering Test Automation course in October 2010.

I am currently taking courses to complete a BA in Interdisciplinary Social Sciences degree at Florida State University with a primary focus in Public Administration and secondary focuses in Economics and Sociology. I plan to minor in Computer Science. (Target completion date in December 2011)

EXPERIENCE

Florida Department of Health – Bureau of Epidemiology, Tallahassee

Surveillance Systems Specialist, Surveillance Section

• Helpdesk Administrator. Provided technical assistance and customer support to application users at the 67 county health departments. (Currently 1300+ users)

• Member of multiple software application development teams. MERLIN is a web application used by Florida Department of Health HQ and field staff to report communicable diseases required by Florida statute. EpiGateway is a suite of applications used for communicable disease surveillance.

• Write and execute manual, functional test cases during multiple phases of SDLC.

• Work with developers during iteration testing phases to build software that match requirements.

• Risk, Role-based, GUI, Exploratory and Usability testing.

• Tested .Asp to .Net conversion.

• Test application in multiple environment / browser configurations.

• Test Electronic Laboratory Reporting (ELR) and HL7 messaging.

• Utilize defect tracking system to record, report and track issues. (Test Track)

• Organize User Acceptance Testing activities among software user community statewide.

• Manual Static Testing Reviews: Desk Checking, Walk-through and Peer Review validation to ensure scenarios accurately capture business functionality.

• Business requirements elicitation and sign-off prior to software development.

• Documenting business requirements for multiple software applications. (IBM ReqPro)

• Write Test Plans for Business Users of multiple software applications.

• Transmit weekly and year-to-date NETSS data to the Centers for Disease Control.

• Provide MERLIN software training classes at county health departments and by MS Live Meeting. (16+ years of classroom and online teaching experience); Authored training materials.

• Ad-hoc data requests using SQL and MS ACCESS. SQL querying during test cycles.

• Employment Application reviews for vacancies in the unit, grading KSAs and assisting with interviews.

Bureau of Epidemiology Employee of the Month for January 2009. Employee of the Half-Year January – June 2009. Together We Can Award Winner 2011. 2011 Davis Productivity Award Winner.

Florida Department of Health – Bureau of HIV/AIDS, Tallahassee

Office Automation Specialist II, Surveillance Section

• QA audits of in-house and off-site data entry in the Florida HIV/AIDS database, using the HARS (HIV/AIDS Reporting System) software.

• Process monthly HARS data from all reporting sites. Transmit QA audits to county health department reporting sites on a monthly basis, documented using MS EXCEL.

• Provide HARS software technical assistance and software training in-house and off-site.

• Installation and technical assistance of Windows NT workstations for HIV/AIDS Surveillance field staff at various county health departments.

• Liaison for HIV/AIDS Surveillance staff in other states.

• Provide assistance setting the statewide database in prep of the Monthly Surveillance Reports.

• Run ad-hoc statistical data analysis for special studies, requests from field surveillance, QI visits, and bi-monthly database validations.

• Oversee a MS ACCESS tracking system of duplicate reported cases for field follow-up.

• Developed and oversight of a Technical Assistance Database in MS ACCESS.

• Assisted in reviewing Employment Applications for vacancies in the unit, grading KSAs and assisting with interviews.

• Developed HARS Data Processing Manual for field staff.

• Developed Procedures manual for the unit’s data management processes.

• Bureau of HIV/AIDS Employee of the Month for August 2001 and October 2002.

SOFTWARE PROFICIENCY

Programming Languages

SQL, DOS, PRODAS, HTML, LINUX, UNIX, Perl, JavaScript.

PC Software

Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, MS Live Meeting, Test Track, Rational RequisitePro, Rational ManualTest, Snag-It, Merlin, HARS.

EDUCATION

1990 - 1991 Florida State University Tallahassee, FL

General Studies

1991 - 1993 Tallahassee Community College Tallahassee, FL

General Studies

Associate of Arts Degree

1995 – 1997 Florida State University Tallahassee, FL

Interdisciplinary Social Sciences

Aug 2010 – Dec 2010 University of West Florida Online

Public Administration (including Intro to Homeland Security)

Jan 2011 – Present Florida State University Tallahassee, FL

Interdisciplinary Social Sciences (Public Admin and Economics); CS minor

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