Administrative Assistant

Angela M. Best

*** ******* ******

Bridgeport, Connecticut 06608

203-***-**** Home

203-***-**** Cell

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QUALIFICATIONS SUMMARY

Offering 12 years of Medical Office experience. Excellent planning, organizational and administrative skills combined with strong performance, productivity improvement and patient service/satisfaction. Demonstrate high level of professionalism and compassion with patients. Equally comfortable with front and back office.

Qualifications include the following:

* Microsoft Word/Excel * Patient Appointments / Scheduling * Medical Office Terminology

* ICD-9 Codes / CPT * Proven ability to prioritize and multiple task * Effective working as a team player

* Audit doctor reports * Ability to adapt quickly to challenges

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PROFESSIONAL EXPERIENCE

Family Care Plus, Stratford, CT (2005 – 2008)

Administrative Assistant

 Collections

 A-R Aging

 Insurance verification

 Private investigating

 Recruiting Supervisor

Hospital for Special Surgery, Old Greenwich, CT (2005 temp assignment)

Front Desk Receptionist

Administrative activities at an orthopedic surgery practice with 4 doctors and several support personnel. Maintained well organized effective office operation. Patient relations, clinical functions encompassed assisting physicians with super bill and insurance verification. Imputed confidential data into computer and verified insurance authorizations and co-pays.

Contributions

 Obtained pre-authorization from insurance companies

 Pre-scheduled doctor’s appointments

 Effective working both independently and as a team player

 Established office procedures per MD policies

Rehabilitation Associates, Fairfield, CT (1999 – 2004)

Physical Therapy Aide

Assigned to 4 physical therapist and occupational therapist with assistance of patient care.

Contributions

 Customer Service and Billing

 Filled out forms, got authorization for physical therapy and claim numbers of visits approved by insurance company

 Submitted claims – followed up on insurance claims

 Scheduled and ordered supplies

 High volume of telephone calls

Bridgeport Hospital, Bridgeport, CT (1993 – 1999)

Clinical Care Provider / Professional Development

Worked in trauma unit with 6 beds for taking care of patients that just went through open-heart surgery/trauma’s. Learned EKG reading, EKG testing, Foley, telemetry reading off the monitor. Drew blood as MD’s requested.

Contributions

 Administered diagnostic test

 Assembled equipment according to requirements for specified tests or procedures

 EKG – trauma unit

EDUCATION

2004 – STAT Training Center, Bridgeport, CT – Certificate in Medical Billing

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