NITHYA JAYACHANDRAN
**********@*****.*** ***** N 31 Ave, Apt 2008, Phoenix-85027 #602-***-****
PROFESSIONAL SUMMARY
Clarity / PMO analyst with a special interest in budgeting, financial analysis, business planning, innovation and formulating strategies in developing, implementing and improving business processes in the organization.
IT Clarity/PMO Analyst 09/2010 – Present
AMERICAN EXPRESS (Project, Program, Financial Management & Ensuring Clarity and Financial Compliance)
• Coordinated with the teams across the portfolio to identify and budget the new projects as a part of long range planning
• Analyzed the resource allocation across the organization and devised an effective strategy to improve the blended rate (cost of a resource per hour) by 16% in the fiscal year
• Innovated and implemented a new process across the organization to achieve a forecast score of 1
• Searched for meaningful patterns, trends, and relationships by sifting through large amounts of data and presented the findings to the portfolio leadership
• Recommended on the development and maintenance of project management, budgeting forecasting standards, policies and guidelines to ensure 100% compliance in the audits
• Coordinated with the managers of individual projects to track their progress and guarantee the portfolio meets overall goals
• Analyzed financial operation processes and implications on the projects within the portfolio and determined approaches that brought behavior change within the team and a team compliance rate of 75% to AMEX standards
• Demonstrated knowledge in CLARITY (project management tool) reporting process and associated rules in order to lead the team pertaining to regulatory reporting
• Assumed supervisory responsibility for ensuring CLARITY compliance across the organization and as also guided and trained new resources as a CLARITY evangelist
• Solely responsible in developing a new tool for efficient forecasting with efficient EXCEL Macro skills , thereby reducing manual effort by 60%
• Actively leading an initiative within Cognizant to remain competitive in the industry by motivating the employees to think innovatively and differently
• Established a governance process to manage tags across Amex thereby increasing the ROI by 40%
• Created, analyzed and published weekly/monthly performance reports
• Lead, Managed and Streamlined the Innovation Processes for the entire organization of 1000 members
BUSINESS ANALYSIS EXPERIENCE 01/2010 -05/2010 DEUTSCHE BANK (Project Management & Business Analysis)
• Introduced a new unprecedented social-networking based problem management protocol, the first of its kind, at Deutsche Bank, exclusively for its IT employees after an intensive behavioral research
• Weighed the efficiency of different vendors utilizing critical thinking protocol KT (Kepner-Tregoe)
• Implemented cost-benefit analysis methods to reduce cost by 2% by identifying vendors providing the most efficient solutions
BANK OF AMERICA- Prime Brokerage (Project Management, Business Analysis & Developer) 08/2006 -11/2008
• Created a new software implementation team by interviewing suitable candidates
• Increased customer satisfaction by 20% by documenting numerous scripts and Autosys Job descriptions in accordance with the client’s open communication policies in a Twiki setting
• Automated scripts and achieved 35% increase in productivity by eliminating time-consuming manual processes
EDUCATION & SKILLS
Master of Engineering Management, Duke University 2009-2010
B. Tech Industrial Biotechnology, Anna University 2002-2006
SOFTWARE
Microsoft Excel, EXCEL Macros, Microsoft PowerPoint, Clarity Project - Portfolio Financial Management tool, Ariba Buyer system, Lotus Notes Database, Mercury Quality Center, Perl, C, C++, UNIX and Sybase, SQL/PLSQL, Visual Basic, OMNITURE.