William Izlar

Durham NC *****

Professional Experience:

Duke University School of Medicine Durham NC

May 2009 to Present

Program Administrator/ Standardize Patient

Responsible for the Standardized Patient Program Coordinator s schedule. Accountable for coordination and set up of meetings. Created PowerPoint Presentations on department progress and training for employees. Responsible for documentation of feedback from actors on student s performance. In charge of department facilities coordination; ordering of department supplies mail- Incoming & outgoing maintaining telephone operating system. Accountable for processing overhead invoices. Responsible for initial contact with potential candidates for acting positions via telephone and email. Responsible for pre-screening qualification regarding matches to roles requested by university professors; Subsequent entry of profiles resumes and pertinent activity notes in database systems. Culpable of editing for scripts and character roles.

Responsible for preparing medical students for real life scenarios as doctors. Assist in the practice and improvement of the medical student s conversational and clinical skills for actual patient encounters.

Accountable for impersonating characters with different illnesses and demeanors to create a situation to test and measure a student s ability to react and interact with a patient. Establish a convincing persona and bring the role of the patient alive. Portray a broad array of characters. Maintain intense concentration in order to build a believable scenario. Demonstrate theatrical abilities in order to assist development of medical students and their bed side manner. Responsible for providing feedback to professors and students to assist in the learning of professional conduct.

Tyler s Taproom and Restaurant Durham NC

March 2006 to October 2010

Bartender/ Host/ Server

Responsible to wait on patrons and provide quality customer service resulting in continued patronage.

Committed to greeting guests and ensuring comfort. Executed the delivery of food drinks and other accommodations available throughout the restaurant. Catered to private party events by creating and serving a specified menu as well as serving the specific needs listed in the arranged contract. Occasional duties included engineering platforms for audio visual presentations and decorating/supplying buffet lines. Coordinated assembly and disassembly of cooking equipment. Accountable for sales assessment and the disbursement of moneys allotted to colleagues.

Murphy's Restaurant & Pub Boone NC

Jan. 2005 to Feb. 2006

Manager/Server

Responsible for scheduling wait staff and bartenders on a weekly basis. Audited the end of the night money count and sales assessments. Obligated to perform terminations and hiring of staff. Responsible for beverage and supply ordering and upkeep. Oversaw the upkeep and general cleanliness of the restaurant including all custodial mechanical and aesthetic duties. Accountable for greeting and waiting on patrons to ensure their dining experience is enjoyable. Left to move back to Durham NC.

Beech Mountain Country Club Beech Mountain NC

May 2003 to August 2003

Server/ Barista

Provided the most exquisite service possible to the members of the club. Occasional responsibilities entailed upkeep of the golf carts opening and closing fairway access. Other duties included setting up drinks cooking food and overseeing the monetary needs to operate the facility. Accountable for greeting and serving restaurant customers as well as the assembly and service of private events.

Left to return to College.

Hutson Law Firm Durham NC

May 2002 to August 2002

Executive Assistant

Filed Documents organized court files assessed accident reports to identify potential clients. Responsible for client data entry and research. Wrote and edited all memos advertisements client relation notifications and solicitations. Accountable for the general cleanliness of the office. Assisted in statute research.

Left to return to College.

Yellowstone National Park Yellowstone National Park WY

May 2001 to August 2001

Server

Supplied the customer service satisfaction expected in a four-star facility. This included the usual amenities required of elite restaurant service such as extensive knowledge of products and the ability to multi-task in a faced paced environment but also be able to display an extensive knowledge of the park. It was also a personal responsibility to uphold the value of the park itself by ensuring its cleanliness and encouraging even enforcing the laws that protect its natural beauty.

Left to return to College.

Community Action Program- Appalachian State Boone NC

March 2001 to June 2002

CAP Officer

Provided night time security for the assigned dormitory from the hours of 12am to 6am. Responsible for checking every student s identification upon entering to ensure that they belonged to that particular residence. Enforced the immediate exit of persons not escorted by a legitimate resident. Required all appropriately escorted guests to sign a sheet for the purpose of monitoring every non-resident and keeping a record in case of an incident. Made patrols every two hours to ensure general peace and compliance with the dormitory s rules. Primary on call officer to every disturbance and emergency. Assessed whether or not to include the authorities in situations of disturbance or emergency.

Left position to focus on studies.

Wachovia Securities Durham NC

June 1998 to December 2000

Broker s Assistant

Basic responsibilities included; Data entry Portfolio editing and presentation Telephone operator Cold-call telemarketing Advertisement Writing and editing office memos client service letters and client newsletter. Also oversaw the general organization and upkeep of office files.

Left Position to Attend College in Boone NC.

Education:

College: Attended Appalachian State University for 4 years; Liberal Arts English and Theatre

High School: Cardinal Gibbons High Raleigh NC

Received Diploma

Notable Achievements and Abilities:

• Proficient with Microsoft Office Suite; PowerPoint Office Access Excel Word and Outlook Adobe Reader Flash Player & Lotus Notes.

• Experience with PC and Apple Computers.

• Abilities include strong interpersonal skills fast learner with exceptional work ethic and a commitment to being honest and trustworthy

• Flexibility and adaptability

• Strong organizational skills

• Type 45 words per minute

• Strong verbal and writing skills

• Exceptional with data entry documentation scheduling letter writing scripting

• Participated in Mission Trips with Immaculate Conception

• Served as an elementary children s mentor and community service volunteer

• Worked with special needs children and adults

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