Customer Service Administrative Assistant

Stephanie Miller

***** *** ** ****

Twin City, Ga 30471

912-***-****

912-***-****

***********@*****.***

** Coastal Home Care **

Statesboro, Ga

****-****

Scheduling Coordinator

. Responsible for scheduling of approximately 50 aides

. Maintaining monthly/weekly reports

. Handle any complaints from clients/aides

. Counsel aides/discipline ,etc..

. High volume of outside reps/case managers

. Hiring process/Orientation

. Infosys,Word,Excel,Internet

. All clerical duties in the office

. Accounts Payable

** Dorsey Roadside Rescue**

2008-2009

PO Clerk

. Responsible for Accounts Payable / Accounts Receivable

. Maintaining Daily / Monthly Reports & Budgets

. High Volume of Outside Vendors

. Customer Service

. Utilized Word, Excel , Internet & Mazz 90

** Horizon Staffing **

Savannah/Pooler Ga

2006-2008

Staffing Assistant / Front Desk

• Greet all clients with friendly welcome

• Answer all calls ( 5 lines )

• Maintain weekly / Daily reports

• Distribute and Review all applications / Verify references / Background Checks

• Perform interviews and fill job orders in a timely manner

• Data Entry of all information into system

• General office duties , such as filing , making copies , using fax machine , making files & labels , distributing of mail

• Upkeep of all inventory in office

• Payroll / Distribute checks for approximately 60-100 employees

Utilized Word , Excel , Outlook,Internet

** SunTrust Bank**

Savannah, GA

1998-2005

Administrative Assistant

• Provided administrative support to the Mortgage Cross Sell department

• Performed administrative duties including word processing, record and file maintenance and mail distribution

• Supply procurement for office

• Prepared monthly reports using spreadsheet and database software

• Scheduled meetings and customer appointments

Financial Service Representative / Loan Officer

• Provided superior customer service through direct customer contact

• Increased sales through financial service recommendations

• Opened new accounts for new and existing customers

• Assisted loan department in obtaining/closing loan applications from prospective and existing customers

• Accounts Payable

Assistant Head Teller

• Performed all types of teller transactions including daily balancing and ATM maintenance

• Assisted in employee scheduling and training

• Supervised teller line of five employees

• Performed high volume of sales and referrals to other departments

• Utilized Microsoft Outlook, Word, Excel and Power Point for various projects

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