Project Manager / Business Analyst
Resume:
DAVID SITEK
Miami, FL *****
*******@*****.***
Senior Development / Infrastructure / Technology Project Manager
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SUMMARY
• Sr. Infrastructure Project Manager with 20 plus years of experience in designing, implementing and maintaining high availability processing infrastructures for international and domestic logistics and financial services businesses using Sun high availability clustered servers and IBM virtualized blade servers interfaced to a SAN operating under VMware.
• Developed strategic long range plans that included network and infrastructure design, high availability computing, security, Ecommerce, application functionality and telecommunications systems.
• Using MS SQL and DB/2, developed data warehouses for logistics and financial services companies to extract and model data, from production applications using data mining tools for reporting with a combined budget in excess of $3 million.
• Budget and project management responsibility for an international based web development team from the U.S., Europe and Asia, to design and develop the infrastructure for a personal banking asset management application for 30,000 domestic and international clients with a budget exceeding $5 million.
• Directed a team of developers in the design, programming, testing and implementation of a reservation and pricing application for logistics services provided to international clients located throughout the world. Responsibility for web portal design, project management, infrastructure design and implementation and budget control. With a budget exceeding $2 million over a three year period, this project was completed on schedule and on budget.
• Project management of teams of technical staff responsible for all hardware, telecommunications, and network design related to the implementation of health information applications at domestic and international hospitals.
• Participated in the merger of acquired companies into an existing systems environment with emphasis on rapid user access and populating the data warehouse with key production data.
• Managed a PMO for an online international reservation development project staffed by 300 professional resources from seven countries with a budget of $60 million. Responsible for staffing 90 sub-projects. All phases were delivered on time and on budget over the four year term of the project.
• IT Department Director responsible for all aspects of IT management including: application development, web application design and development, network design, systems analysis and design, telecommunications analysis, office equipment, helpdesk and database administration.
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PROFESSIONAL EXPERIENCE
Independent Contractor, Miami, Florida (2010 - Present)
Senior Infrastructure / Data Center Project Manager / Consultant
Emerson Electric (07/2011 – Present)
• Management of all aspects of an office suite build out for Latin American division,
• Acquisition of all required hardware, software and telecommunications equipment and services, and
• Installation of all computer hardware, telephone system and audio/visual equipment.
Royal Caribbean Cruises, Ltd. (09/2010 to 06/2011)
• Redesign, programming and implementation of a call center application in support of the cruise reservation system at three call center locations for over 600 agents,
• Made use of the Systems Development Life Cycle Methodology in the deployment of web based applications.
• Roll out of Windows 7 operating system and MS Office 2010 to over 3,000 work stations and laptop computers.
• Redesign, recoding and implementation of web based reservation system application for Celebrity cruise line.
• Design, configuration and build out of a data center at a secure colocation (Terremark NAP of the Americas).
• Remediation of credit card security issues (PCI Compliance) for a computer reservation system, and
• Installation of an Avaya telephone system servicing over 500 call center users.
Consumer Health Technologies (03/2010 to 08/2010)
• Configuration and support of IBM blade servers running Linux, WebSphere, DB/2 and WTX;
• Implementation of cloud based Lotus collaboration suite, and
• Configuration and setup of all hardware, application software and telecommunications at a secure colocation.
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AMERIJET INTERNATIONAL, INC., Ft. Lauderdale, Florida (2002-2010)
Sr. Director, Information Technology (Infrastructure / Development Solutions)
Responsibility for managing the Information Technology group with an annual expense budget exceeding $2 million and an annual capital budget averaging $500,000. Featured accomplishments follow:
• Managed the team that designed, programmed, Implemented and enhanced a custom integrated ERP application including the web based front end. Staffed by seven application developers over an eight year period with a $500,000 budget.
• Implemented GreatPlains accounting application with a staff of two over a one year period with a budget of $200,000.
• Participated in the acquisition and systems integration of three logistics companies, an ocean freight forwarder, a trucking company and an international airline. These acquisitions occurred over a four year period resulting in a 300% increase in corporate revenues.
• Implemented 45 IBM blade virtualized servers using MS Windows and Linux operating systems interfaced to a virtualized IBM 3 TB SAN. The servers were installed over a five year period, the SAN within one year. The project was staffed by two network engineers with a capital budget exceeding $500,000.
• Configured and installed a 3 TB IBM SAN to house the corporate data warehouse. Migrated all application data using data mapping tools. This project included the installation of data mining tools.
• Designed the disaster recovery plan and populated a combined data center and disaster recovery site at a hurricane resistant colocation.
• Redesigned the wide area network to be high availability and fault tolerant with full security measures to the desktop work stations utilizing latest Cisco technology.
• Converted 40 remote satellite connected locations to fractional T1 and DSL technology to increase bandwidth, improve performance and reliability while reducing costs. This project was staffed by two engineers, spanned two years with a $175,000 budget.
• Ongoing roll out of Windows Vista, Windows 7 and MS Office upgrades to over 600 work stations and laptop computers. This project was ongoing over a three year period and staffed by network and helpdesk staff.
• Replaced all domestic telephone systems with IP based technology to reduce communications costs by 60% and improve quality of service. IP phones were also installed at all international locations to reduce in network communications costs.
• Planned, designed and implemented IBM’s WebSphere portal application including integration of all corporate applications using RAD, Java, C++, MS SQL Server and DB/2 database management.
• Converted Verizon MPLS circuits to VoIP/SIP Trunking to consolidate bandwidth at multiple locations reducing overall annual telecommunications costs by 30%. This project was completed in one year by three network staff with a $250,000 budget.
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JP Morgan Chase & Co., Miami, Florida (2000-2002)
Vice President, Technology
Planned, designed, implemented, supported and controlled a $3 million budget for the hardware infrastructure and software application support for a worldwide Ecommerce private banking asset management application. Directed up to 20 resources located in major data centers in Miami, New York, London, Hong Kong and Geneva. Responsible for all application configuration management processes at the international development sites.
Featured accomplishments included:
• Directed the infrastructure implementation supporting the worldwide asset management application including network and telecommunications planning and design, equipment procurement, installation, testing and support.
• Managed the process of delivering Java based Ecommerce application releases to worldwide locations throughout the development stages.
• Managed a configuration management function including documentation control, software releases, build processes for application software, specifications and design documents in the US, Europe and Asia.
• Directed day-to-day operations of the production support process for domestic and international ECommerce website operations with responsibility for 24 X 7 coverage and maintenance of strict SLA guidelines.
• Implemented a real-time process notification system using a scheduling master application (Tivoli) with agents located at critical data centers.
• Directed the team responsible for monitoring security access and user authorization to Internet-based enterprise applications and datamarts populated with legacy system data.
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Cerner Corporation, Kansas City, Missouri (1999-2000)
Technical Project Manager
Managed technical staff implementing hospital information systems hardware, system and application software (web-based, real time and batch processing) and the telecommunications infrastructure. Project teams of Systems Engineers were selected from an available talent pool based on the services contracted for by each client.
Responsibilities included:
• Directed systems specialists at installed client sites in the process of analyzing, identifying and resolving hardware and/or software performance issues.
• Resolved client issues regarding application errors and systems performance problems working closely with developers to isolate the problem, determine the fix and make the required change.
• Worked with clients on post-installation system stabilization and resolution of infrastructure problems. Problems with hardware configuration, system and utility software, telecommunications and application software were addressed.
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PKS Systems Integration Inc., Atlanta, Georgia (1997-1999)
Senior Engagement Manager
Managed 15 consulting resources in the Florida consulting practice with responsibility for new business development, proposal development, P&L by project, project management, client liaison and staffing by project. Specific responsibilities included:
• Managed multiple consulting engagements and project teams working on Year 2000 remediation with responsibility for P&L by project, project management and control, liaison with client management, resource management and control, creation and review of project deliverables.
• Directed the merger of information technology functions for two $500M catalog mail order companies to an IBM mainframe including the infrastructure design and implementation of a single sales order web site.
• Managed the planning, design and implementation of an internet application supporting the sales efforts of a $1 billion mail order catalog business.
• Planned, designed and implemented an internet application supporting the sales efforts of a book publishing company.
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RYDER SYSTEMS, INC., Miami, Florida (1994-1997)
Senior Project Manager
Directed a team of 18 analysts and programmers developing requirement definitions, functional specifications, program code, test case scenarios and implementing and maintaining a nationwide three-tiered client/server Vehicle Maintenance System.
Specific responsibilities:
• Delivered software releases with modifications required to support immediate business needs.
• Developed and maintained financial data aggregation applications on IBM client/server, AS/400 and mainframe environments.
• Developed the project scope definition, system specifications, managed the program coding and testing effort, field implementation and post-implementation support.
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Andersen Consulting (Accenture), Miami, Florida
Senior Consulting Manager
Project team management, resource staffing and business development efforts were dedicated to the healthcare industry. Consulting management was provided in the implementation of comprehensive health information systems including patient care, radiology, laboratory, pathology, ADT, medical records and charting and the implementation and use of DRGs and ICD-9 coding.
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KPMG, Miami, Florida
Senior Consulting Manager
Responsibility for staffing and managing project teams involved in the implementation of health information systems as well as financial accounting systems for the public sector. Other engagements involved assisting clients with the selection of hardware and software with follow on implementation assistance. Long term consulting assistance with infrastructure and network redesign was conducted for an electric utility.
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TEACHING EXPERIENCE
• Biscayne College – Introduction to Information Systems.
• Brown Mackie College – Database Applications Development, Introduction to Microcomputers, Professional Presentation Techniques.
• Embry-Riddle Aeronautical University – Data Base Management Systems, Management Information Systems, Operations Research.
• Florida Institute of Technology – Business Process Modeling, Data Base Design, Programming Languages.
• Florida International University – Business Systems Design, Systems Analysis & Design, Statistics.
• ITT Technical Institute – Project Management Systems.
• Jones College – MS Word, MS Excel (beginning, intermediate, advances), MS PowerPoint.
• St. Thomas University – Differential Calculus, Information Technology Processes.
• University of Maryland – Introduction to Information Systems, Principles of Project Management.
• University of Miami – Accounting Systems Implementation, Business Systems Design.
• University of Phoenix – Project Management, Systems Analysis and Design, Quality Assurance and Testing Methodologies.
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TRAINING
Microsoft Word, Excel, Access, PowerPoint, Visio and Project proficiency, Introduction to the Capability Maturity Model (Carnegie Mellon University), Client / Server Design Strategy: Application and Data Placement (IBM), PMP Certification, Client / Server Technology Workshop (IBM), DQL / SQL Workshops (Dataease International), Estimating Job Size (System One), Financial Accounting For Non-Financial Leaders (EDS), Lotus Notes: End User Basics (Executrain), Management Leadership Training (EDS), Managing a Data Processing Installation (IBM), Method I SDLC Methodology (Andersen Consulting), Microsoft Windows Technical Workshop (Microsoft), Operating System Implementation (IBM), OS/2 Installation Workshop (IBM), Presentation Skills (Ryder System), Programmer Productivity (IBM), Project Management Concepts (KPMG Peat Marwick), Project Workbench (University of Miami), Small Business Accounting Systems (KPMG Peat Marwick), Standard Time Estimation (New York Hospital Association), Structured Programming (IBM), Successful Project P&L Management (EDS), System 2000 Data Base Design and Management (MRI Corporation), Technical Writing (Ryder System), VIASOFT Year 2000 Assessment and Planning (VIASOFT Corporation).
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EDUCATION
• MS, Computer Science, University of Miami.
• BS, Industrial Engineering / Mathematics, University of Miami.
• AAS, Industrial Technology, Erie Community College.
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